Amendment to previous post. For the last 5 1/2 weeks i have been trying to organize a re-mortgage with the NR. Up to now i have found them to be professional ,willing and above all quick. Now i wanted to re-mortgage with NR to save time and hassle. Two things that haven't happened, i received my offer letter today after multiple phone calls (mostly made by me) and am now in the middle of a very unsatisfactory customer complaint.
Has anyone else had the same problems?
Stuart