Online fraud

[Supacool]

My son has been a victim of internet online fraud.

 

He has dealt with the Bank of America supposedly

the emails I have received are from: online.trackingagency_10@consultant.com    

 

These emails have told me to transfer money to the buyer for verification purposes and to upgrade my account to a business account, I have called Bank of America and they have said they do not recognise the email.

 

further to add this he continued receiving emails asking him for money in order to release buyers money,

foolishly he obliged not once but twice.

 

Once with £300 and then they cited more issues to release fund and then anther time £700.

I checked these emails from online.trackingagency and clearly from viewing them came to conclusion they were fraudulent. 

 

[dx100uk]

BOA should be returning the money then, unless they are not covered by the guidelines issues by the FCA recently

 

have you asked for the return from BOA?

 

dx

 

[AndyOrch]

Topic moved to identity theft forum

 

Andy

[Supacool]

I asked my boy if he is seen money going out, was kinda hoping money he send his held in the chain but he came back saying money he send out following the emails has gone. 

 

Unfortunately that's what happens when kids don't listen tom their parents, as parents we told him only sell physically to someone. not only he sold his PS4 for nothing but ended up loosing money which is lot for him as he is university student.

 

if needed I can scan a email copy in this forum if that helps, 

 

Any further advice or recommendations much appreciated. When he came to me to discuss this further I immediate told him to stop further communication to the dodgy email that he has been sending money. Its a good thing he did otherwise they would have continued, this was yesterday he informed us. As you can imagine he is distraught 

[dx100uk]

can you get him to come up here on CAG please.

 

is obviously a known scam, the bank should be refunding fraud, but we need the complete story .

 

dx

 

[Supacool]

He has been sitting with me while I am writing. He feels too embarrassed about whole incident. 
 

What can we do, he will call his bank tomorrow, will bank be sympathetic enough as he send the money of his own will off course without knowing at that time he be a victim.

 

what should he tell them, 

 

much appreciated and thanks in advance. 

[dx100uk]

i will gather this was via an online selling site and he took the bait of not paying via them..

full story please we are not mind readers.

 

dx