Barclays PPI offer, no records

[Rich44]

Hi

 

Elderly 85+ she'd had a Barclaycard on/off for decades. She received 2 cheques from Barclaycard this week both for around £1400.

 

The attached letter say they've sent the average payout as they have records she had PPI on the 2 accounts & the dates, but they do not have any records of what she paid & for what (which sounds like rubbish to me) 

 

She doesn't have any records either what do people think, take the money & shut up or take it further?  If so what do people recommend next? 

 

Thanks

[dx100uk]

cant be proved right or wrong by either party at present

 

unless an sar to her funding source [old bank account} has details of payments to BC??. or she still has them herself??

 

any record of historic payments to  BC will be useful and most probably increase the reclaim.

 

 

 

 

[hello12345]

Not Barclaycard as such, but Barclays produced a loan agreement form that started in 1994 and ended in 1998 on a live joint account that is now in a sole name,  they sent this to their solicitor as I have taken court action on behalf of a beneficiary.

Incidentally the no box is ticked for PPI on the agreement form, but they added it without consent. so they should of gone through their records and paid out when the deceased was still alive as they had prove of it being mis-sold.

 

I'm also claiming on another 3 loans with Barclays in the courts I've bundled all 4 together.

[slick132]

Hi Hello,

 

If you want to keep us posted on your case, please start your own thread in the Barclays forum.

 

Thanks