Barclaycard Help

[Nosey-P]

Hi, I'm new on here so please forgive me for asking questions that I have no doubt have already been asked.

 

First of all I like to say thank you for this forum.

 

 

I have started to check for PPI (not through a management company) but keep getting problems which I don't know what to do next.

 

I wrote to Barclaycard to see if I had PPI (I have no paperwork as the accounts go back 20 years and was closed around 10 years ago).

 

 

I got a response saying I have 2 products with PPI and was given account numbers.

 

 

I then went on to fill out a form online.

I get a response saying that my claim has been rejected,

reason being that I did it by post so was given all the information I needed.

 

So my question is what next?

Do I except their decision or do I still have a case?

 

I cannot recall asking for PPI so I'm presuming I must have ticked a box but probable did not know what I was ticking.

Any help will be gratefully received

[dx100uk]

send them an SAR.

that gets all the info they hold and are relying upon to make their decision.

 

 

dx

[Nosey-P]

Thanks for your reply

 

 

If I send for a SAR and it comes back which says that I have tiked a box saying that I want PPI will I still have a case?

 

 

It ws over 20 years ago and to be honst probably did not understand what I as signing up to just wanterd to get the credit card

[dontgetshafted]

Sorry if for jumping into this thread but with it being Barclaycard related I thought it I would look for some help. I received a letter advising that my claim has been upheld and an offer has been made. I cannot get around what the figures are and how they are calculated as they say they don't have any paperwork or statements. any help would be appreciated. letter attached with the figures on it.

[dx100uk]

Sorry if for jumping into this thread but with it being Barclaycard related I thought it I would look for some help. I received a letter advising that my claim has been upheld and an offer has been made. I cannot get around what the figures are and how they are calculated as they say they don't have any paperwork or statements. any help would be appreciated. letter attached with the figures on it.

 

 

you need to start a new thread

of your own

 

 

dx