Co-operative SAR

[rev.ian]

On 4th February I sent the Co-operative Bank a SAR.

The first letter they sent was asking for more information.

Following my reply they today sent another letter stating that they sold the debt to Fredrickson International so they are now the data holders and not the data controllers and do not have to send me the information that they hold on me.

They also kept the £10.00 fee.

Can anyone advise if this is correct please?

Thank you.

[silverfox1961]

Thread moved to data protection forum.

 

The co op are talking absolute cobblers. Report them to the ICO and at the same time write a Formal Complaint (head your letter as such) to the data controller.

 

All Freds will have is the basic information, nothing more. The Co op are the original data holders and as such must comply.

[citizenB]

The Co-op would not have handed any of its own data to Frederickson, so they should at the very least still have 6 years worth back from the date they sold it.

[rev.ian]

In an earlier letter not associated with my SAR they admitted that they have my records back to 2000.

They know full well that this is the start of a PPI claim and are attempting to frustrate me.

I have just posted my formal letter of complaint to the data controller so we will see what comes next,