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PASTDUE CREDIT SOLUTIONS - old dual fuel eon bill


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Hi Pudwud100

 

You're spot on. We'll have the relevant dates you started and closed the account. You can refer this company back to us or talk to us about a payment arrangement. A formal arrangement with us would end third party involvement.

 

I think the 12 months fkofilee mentions is the Billing Code. This applies where we've failed to send a bill or charged accurately for 12 months. If we haven't, any unbilled energy used more than12 months after the problem is fixed won't be charged. If you were receiving bills during your occupancy, I doubt this applies. Each case is, though, looked at individually so talk to us if you're in any doubt.

 

Hope this helps.

 

Malc

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