RBS natwest card redress

[angry at rbs]

Hi

 

can anyone help me with an issue on the amount of redress due from a credit card PPI which FOS have found in my favour against RBS for an old Natwest Card.

 

 

the amount offered seems low

 

Thanks

J

[dx100uk]

you'll have to upload

 

 

your sheet and their please

 

 

dx

[angry at rbs]

Hi

 

Sorry for delay in getting back

see attached

 

My calculation came to £5358.84, if I used the different interest rates at the varying times, eg used a different sheet for interest rate period and used a bought foraward line to maintain the running total. So I had sheets in chronolgical order, if that makes sense.

 

They have also told me that where they dont have the actual monthly interest rate they have used the lowest figure ie. 1.46%

 

Thanks

Edited June 4, 2015 by angry at rbs

[dx100uk]

you'll need the full breakdown that's pretty non sensical to me with out statement figures

 

 

wheres you sheet please?

 

 

dx

[angry at rbs]

the FOS running sheets I have done at the different int rates

 

Thanks

[angry at rbs]

sorry this one didnt come through before

[angry at rbs]

Asked for a breakdown but thats all they sent me

Thanks

J

[dx100uk]

you could use an avg in one copy of the running sheet

however as you don't have all the statements

 

 

then the fos running cannot correctly work as it need a running balance.

 

 

you'll have to use the foscisheet to get an idea

http://www.consumeractiongroup.co.uk/forum/showthread.php?330996-Latest-Spreadsheets-PPI-Claims-and-Charges-Claims-Dec-2011

 

 

the int rate cant be that either

 

 

you need to avg the monthly int rate

then convert it to APR using

 

 

http://www.stoozing.com/calculator/apr-rate-converter.php

[angry at rbs]

wont carrying forward the running balance on to a new running sheet work?

J

[dx100uk]

not as far as I remember the fosrunning needs an accurate balance from the first statement to work

 

 

dx

[angry at rbs]

The first statement had a closing balance of 70

I originally did a single page but them realised that the interest rate varied. Is there any way of amending the formula in the column calculating the ppi running total to incorporate the different rates, even if that means changing the formula in the individual cells of that column?

J

Ps do appreciate your help, donation will be on its way

Edited June 4, 2015 by angry at rbs

[dx100uk]

if you have all the statements from day one

give it a go with an avg rate

 

 

I'm so sure you've filled cols 1 and 2 in correctly either

 

 

monthly spend and payment

should be in the same row for that month

 

 

in other words

monthly spend should be what you spent in that month

monthly payment should be what you paid that month

then the PPI from the same statement goes in the PPI col for the same month

 

 

read the notes