Premium Credit Ltd £10 fees

[nwatson]

I have 2 insurance policies that i pay by DD with Premium Credit Ltd.

 

 

I have never missed a payment in the years i have had the policies.

Each year the policies renew so do the DDs with premium credit ltd.

 

On checking my bank both DDs have been paid BUT a 3rd payment of £10 has also been taken.

 

 

At the time i was trying to remember if i had set up another payment that i had forgotten about,

but on checking the Premium Credit Ltd website its actually a £10 FEE for failing to return my agreement.

 

Could i point out in all the years i have been paying these DDs, i have NEVER returned the agreement.

It doesnt stop them collecting the money each month, and they have never refused to collect payments as a result.

 

 

This is the first time i have noticed this £10 fee but i,ll be honest and say they could well have charged it in the past without my knowledge.

 

Is this FEE a legitimate charge?

 

I have never missed a payment, and surely the fact the DDs are renewed each year

and the money collected without question by myself agreement enough on my part.

 

I have sent them an email, asking to explain this FEE and also to let me know how many times in the past (if any) I have been charged a similar fee.

 

I know its only £10, but as a customer of many years it doesnt seem warranted to me.

[BankFodder]

In order to be justifiable, I think that they would have to show that this represented some administrative loss that they had incurred by your failure to return the agreement.

 

It is such a small sum that it will be scarcely worth doing anything about – unless you discover that they have made similar charges in the past.

 

I don't expect them to disclose to voluntarily how many fees they have taken. I think the you will have to goes to your bank statements and if necessary serve the insurer with an SAR.

 

Come back here when you find out

[dx100uk]

typical trick by Premium credit

 

 

lots of threads here on it.

 

 

its a penalty fee, and I and others have gotten them back

 

 

dx