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SWALEC Arrears


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Can someone advice me here please? I have arrears with Swalec for £900 and they are threatening to install a prepayment meter which I do not want. They are willing to take £200 a month which I really cannot afford, and thats the repayment plan I have been offered.I want a repayment plan I can afford to pay each month. What can I do? Thank you

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  • 2 weeks later...

You need to put to together a budget and also ask about any energy trust you can apply for.

 

Most of the energy companies have a trust which will award grants to help cover one of debt balances

 

You could make them an offer. You would need to cover your ongoing consumption plus add an affordable additional amount to bring the debt balance down.

 

It may be worth writing to the CEO and they will normally have complaints staff with more authority to agree a payment amount.

 

They will normally offer prepayment as they will normally be able to spread the debt portion over a longer period.

 

What they want is for you to cover you ongoing consumption and for the debt balance not to increase.

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