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Returning unordered goods


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I hope someone can help

 

About 6 months a go I ordered some building materials. I have only just got round to using them and it turns out that they have sent some items and I have paid for these items and I never ordered them.

 

Can I insist they take them back and refund them even though some 6 months has passed please, or am I going to have to just take it on the chin?

 

I should have checked everything before now really and its not for a vast amount but just wondered where I stood legally

 

Thank you

 

Thank you

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I think you might be on thin ice here. I would have said almost certainly you could have demanded they take back those goods you didn't order and refund you had you checked the order pretty much immediately.. but not after 6 months.

 

I cant see any reason why you cant make a complaint to the company - explain that you have only just been able to get on and do your work, but I would be very surprised if they were to do anything other than say "your problem mate" ?

 

Would you be able to advertise them as surplus to requirements in your local newspaper ? Even if you were to take a small loss, at least you would be rid of the stuff you don't require and get a bit back financially !

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Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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