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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Request for recalculation


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I contacted CSA approx. 18mths ago to request a recalculation of my ex income. (I had previously been told by them that I had to wait 12 months before requesting a recalculation) This time I was advised by their staff to request it at a different time of year.

 

 

Today I requested a recalculation because its 4years since the last one was done and he is obviously underpaying me, but may not have been so careful in covering his tracks as he was 4 years ago.

 

 

I was told today that they would not do a recalculation just because I had requested it. I had to provide evidence that his salary had increased or get a letter from someone else who works for the same company. If he was honest enough to declare it we wouldn't have had to resort to the CSA in the first place.

 

 

Can anyone advise on what I can do next?

 

 

The guy on phone said that there is no legislation to enforce this, go see your MP!

 

 

Ex is a company director, he has payments taken at source because of the games he has played in declaring his income in the past. Its all dealt with by the co accountant.

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  • 4 months later...

"I was told today that they would not do a recalculation just because I had requested it".

 

Had to laugh at this as it is just another fine example of the CSA giving contradictory information. I was told that that was the ONLY way they would do a recalculation as in, only if I HAD requested it!!

 

I know it's an aged post but how did you get on? I am in the process of having a recalculation done, well, I say in the process of....I have requested it but they have got to get hold of him etc even though he never answers his phone, replies to letters etc and he even pays via deduction of earnings :roll:

 

Just my latest battle with the CSA!

I'm the Mummy and quite frankly, the CSA can kiss my butt!! :lol::lol:

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