Received Anglian water final demand

[chargeogh]

Advice please needed.

 

I have an ongoing problem with Anglian

 

i haven't paid a bill in 6 years,

 

i moved to a new build,

sent in appropriate details of change of address and heard nothing.

 

A few years later on i received a bill address to Highfield rd,

i'm Highfield place,

 

passed letter on to correct addresse and

 

found out that they'd been putting my bills in the bin( didn't know my address existed).

 

I contacted Anglian by phone and email explaining this and

was told someone would call me back,

they never did.

 

Bills stopped then

 

suddenly started getting bills for Highfield rd again.

Got fed up by this point,

 

so when they finally sorted it out i have now a bill of £2008.64. Which i cannot afford to pay.

 

I will be calling them again but wanted to see where i stand with this,

 

could i get it reduced for their inability to get my address correct,

 

offer a small amount to pay on the arrears as will have to start paying for normal usage.

 

Any advice appreciated

[dx100uk]

why had you know been putting this money away as you knew, one day, they'd catchup with you?

 

have you copies of the letters you sent them

exactly detailing the correct address?

 

dx