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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Self employed medic/damages of vehicle taken out of wages without notice.


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I work or should I say did work for a private ambulance service that deducted damages to an ambulance that occurred 6 months ago on hospital grounds and when i was not with the vehicle itself.

I invoiced my monthly pay and when received they deducted 379.08 from the total but did not tell me why. The next day i received an invoice for the damages to the vehicle.

 

~ Can they just deduct wages without my knowledge ??

~ Can i claim the money back and how ??

 

I get married in 60 days and the owner said with a smerk "dont spend to much on a solicitor will you as you will need that for your little wedding" :-x

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I'm not expert in this situation but this is how I see it.

 

You invoiced the company, they did not pay the full amount so you can sue for the outstanding in the small claims court which you won't need a solicitor for.

 

The other guy will either counter claim for what he claims you owe him or bring his own claim to get that money from you both of which he will need proof that you are responsible for the damage. Leaving it 6 months to get you like this won't look good.

 

In the first instance you should write to this guy giving him a final opportunity to pay the full amount, give him 14 days then you will start legal proceedings where you can then sue for the outstanding plus your court fee back.

 

Like I said, I'm not a expert on this type of thing so wait for an expert but I'm probably not far off.

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Hi guys.

 

I have a so called contract that doesn't say anything about deductions of damage to vehicles. And yes self employed.

On that not are there any letter templates i could modify to send this company.

 

Thanks

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Hi Westham1

 

You need to write to them, firstly ask why they have deducted monies form your pay? and secondly where does it say in your contract that they can make such deductions? There aren't any templates. I would send a letter Recorded Delivery to Human Resources. You could send a copy of your payslip.

 

Hi guys.

 

I have a so called contract that doesn't say anything about deductions of damage to vehicles. And yes self employed.

On that not are there any letter templates i could modify to send this company.

 

Thanks

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  • 1 month later...

I might be misreading this but, on the basis that you're self employed, then you sent an invoice for personal services which hasn't been fully paid and in that situation this appears to be a straightforward letter before action to the company for whom you carried out those services outlining the basis of claim. It's a small claim filed through MCOL to which you'll presumably add the cost of the claim and interest at 8% etc etc.

 

From the given facts, you've got nothing to lose except the filing fee in the event that your claim doesn't succeed for some reason - there's nothing in what you've written to suggest you'd lose but since you don't have the money anyway and since neither of you can claim legal costs I don't see the risk in filing.

 

ss13-27 of the ERA 1996 cover unfair wage deductions but don't apply since you weren't working as an employee. For general reference, the protection offered by this section of the Act is disgracefully weak and only requires an employer to state in writing that deductions for stock and cash shortages can be taken from wages.

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