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Registered Disabled and No Heating


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Hi,

I live in a private let house from an agency with my daughter and partner i am also registered as disabled.

 

My boiler broke down last night which means i have no heating or hot water.

 

I phoned the 24 hr emergency line and informed them of the problem last night at 8pm

 

i was told an engineer would be out first thing in the morning

 

lo and behold he turned up at 14:15

 

couldnt fix the boiler untill at least monday due to no part.

 

I then phoned up the agency and informed them

 

they told me they would supply fan heaters to arrive today

 

still no fan heaters

 

so where do i stand and what rights do i have??

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