AA now just a tow you home service after a very long wait.

[abisyana]

Firstly the AA isn’t that trusted old organisation that used to be, it’s now owned and run by a profit driven Investment Company.

Last year I paid £79 for silver membership I've just received my renewal letter offering me the same service as last year at £207.85

And that after a 15% discount!!!

The AA now seem to use the services of local breakdown firms rather than AA patrols, the waiting time has soared and they don't fix the majority of cars at the roadside, in fact they have never been able to fix even the simplest of faults on my vehicles and I always have to be towed or relayed home. The skills level of most patrol men or other sub contractors at identifying the problem is actually too low to be offering a roadside assistance membership. In the majority of call outs the patrolman actually gets the diagnosis of the fault completely wrong.i.e.

Fuel pump failure diagnosed as a blocked exhaust pipe.

EGR valve sticking diagnosed as an air filter problem (the filter was actually 1 week old)

A valve that had snapped and punched a hole through a piston in the engine a took out the turbo at the same time was diagnosed as a dirty fuel pump...unbelievable!

The AA recently sent out a local breakdown truck to relay me home because he didn’t have the equipment needed to change a tyre for the spare!!!

 

The AA is now just a tow you home service and I’m sure you can find the same level of cover and service elsewhere for £30 or £40 I will repost when I find it.

[ncf355]

well,

 

I'm afraid the only negative there I can agree with is the bumping up of the premium, but once told to get it back down or lose my custom, they soon complied!

 

I have full whack cover with even the breakdown parts insurance

 

I've had the following fixed at roadside --

 

alternator

4 x ignition coil

 

as for use of local contractors, I always insist on a AA patrol,which they oblige so long as you're prepared to wait a little longer