Openwork Mortgage Broker - Buy to Let

[laura12]

I can´t see a section for mortgage brokers, so I´ve pu this here I paid a 500 pounds application fee for a Buy to Let mortgage application recommended by a mortgage broker The mortgage was declined by the lender because at the time I didn´t have a continous employment record of 12 months. The initial decline was challenged, and further evidence/questions ensued, resulting in an decline. I have not been provided any correspondance between the broker and lender so I have no evidence of what the lender actually has said. My employment circumstances were disclosed to the mortgage broker, and they admit overlooking the employment criteria on the application. I´ve complained to the broker and they have advised I have exhausted their complaint system and they advise they believe the initial reccomendation was appropriate and I should take it up with the lender. Although I has tried to speak with the lender, I am not their customer and have directed me to the broker. Lastly the broker has advised I can contact the Financial Ombudsman Service but "we will inform them that we believe your complaint falls outside of their jurisdiction as it relates to an unregulated mortgage" I wonder if there are any ideas ?

[laura12]

I can´t see a section for mortgage brokers, so I´ve pu this here I paid a 500 pounds application fee for a Buy to Let mortgage application recommended by a mortgage broker The mortgage was declined by the lender because at the time I didn´t have a continous employment record of 12 months. The initial decline was challenged, and further evidence/questions ensued, resulting in an decline. I have not been provided any correspondance between the broker and lender so I have no evidence of what the lender actually has said. My employment circumstances were disclosed to the mortgage broker, and they admit overlooking the employment criteria on the application. I´ve complained to the broker and they have advised I have exhausted their complaint system and they advise they believe the initial reccomendation was appropriate and I should take it up with the lender. Although I has tried to speak with the lender, I am not their customer and have directed me to the broker. Lastly the broker has advised I can contact the Financial Ombudsman Service but "we will inform them that we believe your complaint falls outside of their jurisdiction as it relates to an unregulated mortgage" I wonder if there are any ideas ?

 

Anyone with any ideas here ??

[laura12]

H everyone,

 

Last try to get a little input on this

 

The Financial Ombudsman have written to say they don´t investigate Buy to Let mortgages as suspected.

 

In a nutshell a mortgage broker made an administrative error when making an application for a buy to let mortgage with a lender, leaving me almost 500 pounds out of pocket. The lender subsequently declined the mortgage. The broker has admitted a simple administrative error meant one of the criteria I didn't meet was overlooked despite having the information provided.

 

The broker complaints procedure (which has been exhausted) has decided that the mortgage advisor correctly assessed my mortgage suitability and affordability and has conviniently overlooked the clerical error. The mortage lender has advised they can´t enter into dialogue

 

I´m a bit stuck for anywhere else to go as the complaints procedure is exhausted, lawyer would be very expensive and the ombudsman won´t look at it.

 

Does anyone know if the small claims court would be an option ??