I can´t see a section for mortgage brokers, so I´ve pu this here I paid a 500 pounds application fee for a Buy to Let mortgage application recommended by a mortgage broker The mortgage was declined by the lender because at the time I didn´t have a continous employment record of 12 months. The initial decline was challenged, and further evidence/questions ensued, resulting in an decline. I have not been provided any correspondance between the broker and lender so I have no evidence of what the lender actually has said. My employment circumstances were disclosed to the mortgage broker, and they admit overlooking the employment criteria on the application. I´ve complained to the broker and they have advised I have exhausted their complaint system and they advise they believe the initial reccomendation was appropriate and I should take it up with the lender. Although I has tried to speak with the lender, I am not their customer and have directed me to the broker. Lastly the broker has advised I can contact the Financial Ombudsman Service but "we will inform them that we believe your complaint falls outside of their jurisdiction as it relates to an unregulated mortgage" I wonder if there are any ideas ?