Indesit dishwasher purchased from Argos - deceased, just over 2 years old

[dx100uk]

god don't go writing this off

 

def a soga job

 

2 yrs on white goods

 

not on your nelly

 

typically +4yrs.

 

go get the retailer under soga

 

you've already got a report whats gone wrong.

 

when you contact the retailer copy that parts guarantee and hand it too them.

 

its upto THEM to sort it

even if 'they' have to invoke the manu guarantee

[dx100uk]

did you p'haps pay by a card too?

 

dx

[dx100uk]

sadly it doesn't

 

dx

[dx100uk]

prob for verification and who to pay

[dx100uk]

I've not heard of any retailer doing that

 

just get a report and a receipt for it.

 

dx

[dx100uk]

I've put this in the argos forum.

 

got to be honest.

 

they are good

 

dx

[dx100uk]

Reply back from Argos thanking me for bringing the matter to their attention,

and offering me a replacement dishwasher of a similar value (and they didn't complain about my engineer's report not coming from a VAT registered LTD company).

 

Can't believe how easy this has been

 

- I really expected Argos to try to fob me off with talk of extended warranties, contacting the manufacturer etc.

 

Cheers DX, you've been very helpful (as usual) !

 

let us know when you get the new appliance and we'll mark the thread settled

 

dx

[dx100uk]

I think you probably mean the drain hose? [greyone]

 

no way would turning on a shower upstairs make water come out of a mains feed you'd turned off at the cock.

 

so you upstairs waste water drainage must join into your downstairs

waste pipes before leaving the house to the outside drain.

 

back feed or blow feed is what its called......I think..

 

we've all been there.

 

I remember 40 odd yrs ago working in the service crew at gilwell park scout camp.

 

we built and fitted out a new shower block.

 

got it all finished and fired it up.

 

the drainage was blocked by what latterly turned out to be mole incursion

into the drains we broke into.

 

the female toilets got back fed with everything already in the pipes

from a few days previous use and started floating around the place.

 

those were the days....

 

dx