More Kwik Fit Time wasters and rip-offs

[meenakerai]

Had a very bad experience with Kwik fit, took my car for front brakes check and Exhaust was told they are worn out so agreed to get it changed, so when asked the person in charge about the time of wait i was told about 2 hours, so decided to wait there two hours passed they dint even start working on the car asked them and said 30 mins still nothing after 45 minutes, asked him again then finally took the car after 3 and half hours of wait, but the person working on it was working on two cars same time, which took him near enough to 2 hours to fix my car.

 

The bigger disappointment was that even after all this wait the car was not fixed properly and it s making cricky noise when i drive pass the hump, took car back to him and again his usual 5 mins- 10 mins, excuse started and there was no one in garage, he stood on his phone talking to some of his Friend so asked him how long does he think he will take to have look at my car then he hung up after 20 mins of wait, and just said there are no issue so i can take the car.

 

Made a complaint on their website and its near enough to 7 days but no response, absolutely disgusted with the type of service received and no response, even after paying £500 this is type of service we get. would never recommend anyone to go Kwik Fit.

[scaniaman]

£500 for front brake replacement and new exhaust??????????????????????????????????

[meenakerai]

Yes it was. :-x:-x:-x:-x:-x

[zumbanikki]

I f you search on here for kwick fit there is someone that comes on here from them might be a idea to pm them.

as we don't know what car it Is and the exact work done 500 might be a good price a full exhaust system can be a few hundred pounds and discs and pads can be a couple of hundred.

[KwikFit Official Customer]

Hi there we're sorry about the delay in response.

 

Are you able to e-mail us again with your vehicle registration, a contact telephone number and 'consumer action group' in the subject line. We'll make sure this is picked up.

 

Kind regards,

Kwik Fit Customer Service Team

customer.service@kwik-fit.com

[9000Parts]

General advice regarding Kwik Fit is never leave your car unattended with them and dont even bother going there unless you have some mechanical aptitude to understand what they are telling/showing you.

 

Ive always had good results with them personally but if they arent prepared to let me into the work area and watch/check what they are up to I go somewhere else.

[Conniff]

So did you contact Kwik-Fit as asked ?