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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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1st Credit


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This company sent my new partner a letter the other day. I split 9 years ago from my ex with huge debts but never acknowledged them and now 1st Credit are threatening me with all sorts of crap. I changed my name when I split and haven't used my old name since. What can I do?

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If the debt is in your name and there is a clear 6 years of no payment or acknowledgement then send them the SB letter.

 

What exactly are they threatening?

 

Could they have got a CCJ on you at some point?

 

 

Sorry they sent you new partner a letter about your debts? Is that right...very naughty

Any opinion I give is from personal experience .

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Indeedy... We need more info on the debts;

 

Amount, Creditor... Etc as best as you can.

They will have breached the Data Protection Act 1998 If they have sent it to a third party.

 

Might be worth putting the letter on here and blank out the personal details so we can advise.

 

We could do with some help from you.

 

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**Fko-Filee**

Receptaculum Ignis

 

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Statute Barred = 6 clear years without any payments to the account (5 in Scotland) or unequivocal written acknowledgment of liability for the debt.

 

Clarification please: You say that the letter was sent to your new partner? Was it actually addressed to them? Did this letter divulge details of the debt and is the original debt in your name only, or could it be a joint account?

 

Check your credit reference files asap. Noddle is free and Equifax and Experian ( Credit Expert) have 30 day free trials.

 

If the debt has not been paid or acknowledged for more than 6 years then it is SB, the credit files are a good guide if the debt does not show then it will have been removed on the 6th anniversary of the default date.

 

Come back here when you have the information (I have a draft letter which I have used with 1st Credit cases they tend to come up with "mystery" payments).

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Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Just to clarify SB is 6 years of no payments or acknowledgement from the cause of action which may be several months after the last payment depending on the terms of the contract

Any opinion I give is from personal experience .

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Just to clarify SB is 6 years of no payments or acknowledgement from the cause of action which may be several months after the last payment depending on the terms of the contract

 

Just to clarify :

 

It is accepted and OFT Guidance 2003/2006 updated November 2012 states SB No Relevant Contact or Relevant Acknowledgment e.g. Payment or Unequivocal Written Acknowledgment that Liability exists mad e in 6 years (5 in Scotland) This idea that a default is the cause of action is wrong cessation of payments is the cause of action, the default is the action taken.

 

This arises from a case involving a hire purchase agreement and is not relevant here.

 

The OFT has seen no reason to change its Guidance on this.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Just to clarify SB is 6 years of no payments or acknowledgement from the cause of action which may be several months after the last payment depending on the terms of the contract

 

I have not paid anything for about 8 years I guess now.

 

I do not want to go into each one personally mainly because I don't remember them. Alot has happened since that time, mainly heart attack and 3 strokes.

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Hi jam, Sorry to hear about your health problems the last thing you need is people muddying the waters on this.

 

Please let me know if you would like the draft letter.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Brigadier,

 

Yes please may I have the letter

 

Certainly within the hour!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Just to clarify :

 

It is accepted and OFT Guidance 2003/2006 updated November 2012 states SB No Relevant Contact or Relevant Acknowledgment e.g. Payment or Unequivocal Written Acknowledgment that Liability exists mad e in 6 years (5 in Scotland) This idea that a default is the cause of action is wrong cessation of payments is the cause of action, the default is the action taken.

 

This arises from a case involving a hire purchase agreement and is not relevant here.

 

The OFT has seen no reason to change its Guidance on this.

 

In this case it obviously does not matter as it is well over 6 years but Brig you are wrong. I was not quoting the BMW case at all . The cause of action is when the creditor can first take action as quoted by sidewinder in a different thread.

Have a look at post 4 http://www.consumeractiongroup.co.uk/forum/showthread.php?411079-Cabot-Financial-say-SB-runs-from-Default-Notice-date&p=4413018#post4413018

 

As per normal you do not read what I say....in a monthly contract AFAIK it is accepted that the date of the first missed payment is the cause of action so that would be the time the clock started ticking. If payments were due yearly then the cause of action would in effect be 7 years from last payment.

 

Just for clarity all I wanted to do was make it perfectly clear yet you chose to have a go at me. It is pathetic

Any opinion I give is from personal experience .

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I have not paid anything for about 8 years I guess now.

 

I do not want to go into each one personally mainly because I don't remember them. Alot has happened since that time, mainly heart attack and 3 strokes.

 

Jam , I most certainly wasn't trying to muddy the waters all I wanted to do was make you 100% aware of when the SB clock starts ticking so that you could not make things worse. It would appear that you are 100% SB.

Sounds like you have had a tough old time and dealing with creditors is something you could do without.

 

Personally if I were you I would be making any creditor who contacts you fully aware of your health conditions. They may not like it but they have a duty of care as well

Any opinion I give is from personal experience .

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Jam please be assured that the SB date is the date of last payment and or written acknowledgment this has been and still is accepted by the courts.

A number of DCAs have tried the same 'trick' it does not hold water at all!.

 

Just drafting letter now.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Jam please be assured that the SB date is the date of last payment and or written acknowledgment this has been and still is accepted by the courts.

A number of DCAs have tried the same 'trick' it does not hold water at all!.

 

Just drafting letter now.

 

Is their anyway I can call you to discuss on the phone

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Ok. Apologies for the disruption Jam.

 

I don't have PM facilities so I can't pass info, but it's not CAG policy to deal with threads off the open forum.

 

But here is the draft letter:

 

FAO Mr Bob Kingdon

 

Director of Compliance.

1st Credit Ltd.

 

Private and Confidential.

 

Ref: Ist Credit reference xxxxxxx

 

Dear Mr Kingdon,

 

I write regarding an alleged debt in the sum of £xxx.xx being pursued by 1st Credit, please not I do not acknowledge any debt to 1st Credit or any company it may claim to reperesnt.

 

I have reviewed my credit history and have concluded that any such alleged debt is now statute barred and I will therefore not be making any payment or offer of payment now or in the future.

 

Should 1st Credit wish to dispute the status of the alleged debt it is reminded that claims of one off payments made at any time in the last 6 years will be totally refuted. The onus of providing unequivocal proof of any alleged payment falls entirely upon 1st Credit.

 

I would also remind 1st Credit of the sections contained in the OFT Guidance on Debt Collection 2003/2006 updated Nov. 2012 regarding the pursuit of Statute Barred Debts once a 'creditor ' has been notified in writing of he status of the debt.

1st Credit will now close the file on this matter and will remove all data relating to me from its files.

I require notification in writing that this has been carried out.

 

Send recorded signed for post.

 

Ok Jam keep us posted on the result.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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