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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I've got a question about becoming homeless but you own a home elsewhere.


janieski
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Hi

Its a strange usual question i guess, but I own a home in Devon, has a big mortgage on it, and the markets totally slumped down there, too much supply, not enough mortgages going through, tried selling the house and no takers at all.... and work prospects are not brilliant that way either, and also my mother whose health isn't very good lives in Essex, so upon all that, I decided to rent out the house, was the ONLY solution, so I could move down to surrey, be near family and also more importantly work, as I just couldn't find permanent work and got into trouble with mortgage repayments once because of erratic work...

 

Thing is I have now lived in surrey for nearly three years now, and my work has been erratic again... and now my landlady has asked us to move out, and so started looking to rent elsewhere, and have been shocked to find how rents have shot up! we have got until march 2014 till we have to move out... I just want to know, what if I cannot find anywhere for me and the wife and daughter to live in a price bracken we can afford and accommodation that suitable as my wife has mobility problems too plus need to stay in certain area due to work and daughters college to add to all this..... what if it comes to the point in march and we still cannot secure accommodation? can I ask the council to for help? would i be entitled to any help if I own a house elsewhere? as I have tried selling it, but cannot unless i take a hit and sell for less than the mortgage on it, we cannot just move back, one we have tenants in there whose fixed tenancy doesn't run out until august next year, secondly my daughters in college and three its work for me... I just feel like I am caught between a rock and a hard place right now....

 

Thanks in advance

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If you already own a house elsewhere highly unlikely that council will offer you accommodation. Have you thought about buying a large touring caravan and living in it until you get sorted. On some parks you can stay up to a year and on others only 28 days maximum. A bit of a hassle, but we did it for 2 1/2 years and saved a fortune as normally utilities are included in the pitch rental and you don't have to pay council tax.

Modern caravans are fully equipped to stand the worst UK winters so may be worth considering. You can buy them on HP but would need to do that before moving out of your current residence. Register cars with relatives. As for insurance, give them relatives address fro post but make sure that they are told of address where cars are being kept at night.

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