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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Finance u ltd Corner park


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i purchased a vehicle from corner park 6th june 2011 using there own finance company.

the car was priced at 8195

i put a deposit down of 1250 ,

the amount of credit required was 6945

charge for credit was 6190

paying back in total 14385.

 

i have made every payment on time up until about 8 weeks ago when i lost my job ,

i contacted finance u who were not interested at all .

 

i am currently in arrears of 615.60

 

i have had a warrant of repossession this week

i have contacted them they are collecting the car next week .

 

i have paid in total of payments of 6061.40

if i include my deposit thats 7311.40.

 

The settlement is 5993.70

and the agreement balance is 7073.60.

 

the car is on a bill of sale .

 

the car is currently worth part ex between 5000 - 5700

but garages sell the car around the 7000 mark

its in excellent condition new tyres all round new mot .

 

i can't get any thing out of the garage other than they will sell the car and ill owe any outstanding money.

 

will they sell the car for what it is worth or put it at auction and sell it for a low price .

 

do i pay the difference from the agreement balance or the settlement figure .

 

ive looked into just selling the car and paying it off but can not sell as its on finance

 

please help

Edited by citizenB
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Warrant of repossession I doubt it who has that come from

 

No phone calls now everything in writing

 

They would need a court order to take the car if anybody turns up to take car tell them to do one

If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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the garage keep all spare keys for the cars

 

the letter reads

 

for the attention of my name and/or any person having possession of the vehicle described below.

 

mr n brunsdon has been appointed and hereby confirmed as our field agent authorised to take all reasonable steps to take possession of our vehicle

the vehicle is subject to an undischarged bill of sale agreement

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It is my understanding that once a third of the loan had been repaid, they would need to obtain a court order to repossess ?

 

I have alerted site team for you and also relocated your thread to the Legal forums :)

 

As advised by I hate bailiffs.. you should stay off the phone unless you can record the calls. If they telephone you, you should simply advise that in view of their actions, you require everything in writing in order to protect your position.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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correct they are spoofing you

they cant take the car unless they have been to court.

 

very wrong to send that letter to you too.

 

it indicates they have a legal right to the car

when after 1/3d they do not.

 

I've moved you to the bill of sale forum

 

have a read here whilst I read a few things myself to be sure on something.

 

if you have the agreement please scan it up.

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc

but leave all monetary figures and dates.

.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

*************************************************************

.

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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No logbook loan repossessions are not always legal,

if linked to a CCA agreement or if the BOS has not been registered with the high court.

.

If BOS registered then yes they can reposses, but have to show registration and debt details.

If linked to a CCA then can not reposses if on private property without a court order ( but can if on public road and under a third has only been paid ).

Over a third, they need a court order wherever it is.

.

020 7947 7772

QBEnforcement@hmcts.gsi.gov.uk. [no spaces]

QB Enforcement Section, Room E15-E17, Royal Courts of Justice, Strand, London, WC2A 2LL.

.

is the number to ring and check if your BoS has been registered.

they MUST have done this within 7days of you signing the agreement

.

or

If anyone else needs to find out if a Bill of Sale has been registered

email Lindsay.hutchinson@hmcts. gsi.gov.uk really helpful,

replies straight away

& above all didn't charge

.

many many are not!

.

read this end of this thread:

http://www.consumeractiongroup.co.uk/forum/showthread.php?382678-Bill-of-sale-(help-please)&p=4363534#post4363534

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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im not to concerned if they take the car

 

I just don't want them to take it and them to say i still owe them thousands

as the car is easily worth the money i owe to settle

 

thats without the extra money he could make selling it on to someone else using his finance company

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you need that paperwork ASAP.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

Still don't have documents corner park have said they have sent them but still have not received . In the meantime he sent another letter demanding car back so I returned the vehicle to him myself with logbook etc . He put the vehicle on his forecourt for 5999 and it sold instantly he said he sold it for 5500 I think the 5999 was priced to low to start with. However he now wants a further 1500 pound off me to settle even though the settlement figure was just under 6000 and he has 5500 for the car as he wants the total balance

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