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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wonga And Portfolio Recovery


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Just had this email from wonga relating to a payday loan dating back from 2010 i think, should i wait until Moorcroft make contact ???????? , have Wonga sold the debt moorcroft, the loan was for £250.00 i think

 

To view this email as a web page, go here.

 

 

Wonga.com - Little loans, lots of control

open.aspx?ffcb10-fe8816727c610c787d-fe0817717466017c75177072-fe931570766c067a72-fecb17727365017e-fe2917727663017e721775-ffcf14&d=40019generic-header-top.gifgeneric-header-left.gifgeneric-spacer.gifgeneric-wonga-logo.gifDear

 

TOTAL DEBT: £757.38

Agreement Reference:

 

We are writing to you in connection with the outstanding balance on the above account, and the arrears owed to us.

We are required by the terms of your agreement to inform you that Wonga.com. have now passed your account to Moorcroft Debt Recovery Limited as of 10th December 2012. Moorcroft Debt Recovery Limited will be dealing with your account on our behalf . In order to avoid further action please contact them at: -

 

 

Moorcroft Debt Recovery Limited

Moorcroft House

PO Box 17

2 Spring Gardens

Stockport

SK1 4AJ

 

Tel: 0161 475 2966

Pay Online: www.mdrl.co.uk

Email: customers@moorgroup.com

 

 

 

 

Please note that any and all queries that you may have on your account should now be referred to Moorcroft Debt Recovery Limited.

Best regards,

The Wonga Team

wonga.com

 

 

Any help would be great to sort this debt out

 

cheers

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Ignore them.

 

Keep pushing with wonga. If you must talk to moorcroft, tell them the debts in dispute and to bog off.

 

As your letter said, moorcroft are only acting on behalf of the OC, and as such they have no rights apart from saying "please pay this debt".

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Hi, ive a lot of problems with payday loans - part greed, part sillyness and part stupidity. Im finally near the end of a dark dark tunnel i hope the following advice is helpful to anyone struggling with these types of debts.

 

I have had to do a repayment plan with them all and if you fill in an income and expenditure form and send a covering letter, they pretty much have no choice.

 

http://www.creditaction.org.uk/ - they have a great income and expediture form and all my creditors have accepted it. in your covering letter it should detail why you cannot fulfill your credit agreement and you are best being honest :

 

Dear Sirs

 

Agreement Number: ***********

 

I am writing to you to make you aware that I am experiencing financial

difficulties due to over-commitment to various payday lenders and find myself more and more stressed.

 

I enclose a copy of my current financial statement and a proposed budget, which shows shows how I am, financially, the month ending *********. I understand I have an obligation to pay credit I take out and wish to come to an arrangement with you. I also enclose a schedule of all my debts from which you will see the available money.

 

I ask that you will accept this offer of ********** for X months. I have worked this out on a pro-rata basis as to what I can afford. As per the recent report released by BIS in May 2012, payday lenders are required to provide ‘more help for customers in financial difficulty by freezing charges and interest’, I would then ask you to freeze interest from the date of this letter. If this changes the amounts I have offered then please let me know as soon as possible. If the balance is lower I may be able to offer more to clear it more quickly.

 

I wish to make a token payment on ******* however, these debts are making me increasingly more stressed and anxious, I wish to get an arrangement in as soon as possible so if you could please confirm your acceptance in writing and advise me how the payments should be made.

 

Thank you in anticipation.

 

 

thats what i wrote for them all and a few more personal bits of info but it worked

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  • 9 months later...

Hi All,

 

Iam sorting out my wifes credit file which is clear apart from the old mortgage and secured loan from GE Money, however today we are looking into the following Wonga and Portfolio Recovery.

 

On checking the outstanding amount with Wonga was 169.34 dated 01/01/2012. and since that date Wonga stopped calling emailing etc, and today a company called Portfolio Recovery are demanding 215.61 ? , Should we send the CCA to portfolio as they claim to own the debt.

 

cheers

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Portfolio recovery are chancers. They also cant add on extra charges despite them trying to say they can.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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