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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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british credit trust unlawful repo **WON under SEc 90 + Compo**


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Please help me i need urgent advise...

 

2008 i bought a car and british credit trust where my finance providers.

 

Bought the car for £8000 had to pay £16000 back off my head

 

i know

 

but at the time i could afford the payments,

 

however in 2010 i got made redundant

 

i had payed over 2 and a half years off on the car never missed a payment..

 

They rang demanding the monthly repayments but i was unable to keep up

and i told them at the time the car was being repaired at a local garage

and until i start work i cant use the car..

 

They asked me what garage it was at so i told them,

they sent someone to the garage reprossed the car

sold it at aution

now they are still asking for £7000 left on the agreement

 

ive payed £8000 off the car and they are still demanding a £7000 3 years later

 

do i have any rights because i didnt sighn nothing to say they could reproseess the car

and they didnt have a court order and

 

in my contract it states if the client has payed more than 1/3 of the purchase

you need a court order if they take the car without consent

 

im entitled to have all my money back ???

 

Please can someone help me id be very greatful :)

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•Not informed that taking the PPI policy was optional.

 

• Not informed that the policy premium was to be added to my car finance agreement as a single premium and therefore attract interest.

• Not informed that PPI had been added to my car finance agreement.

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I just contacted them now and

 

the lady has said that the garage informed them the car was was abandoned so they took it from there its a liad of crap...

 

They didnt get a court order apperantly she just confirmed that but be ause the car was " abandoned there was no need"

its all bull**** tbh

 

whats my best solution guys

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I just contacted that company they said for me to go to trading standards they dont deal with that. So would you advise me to write a letter to them? Are there any templates here so i can copy and paste things as im not the best at wording my letters :)

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hi

the car was at the garage being repaired and

i told the garage at the time i couldnt pay for the repair untill i started back to work again,

 

british credit trust went there

gave them the money for the repair

took the car and told the garge to sign an abandoned form

 

i couldnt believe it

they took the car sold it and still asking for £7000 back

 

theoritcally i have paid the loan back

the loan which i borrowed they have now sent me a £7000 bill outstanding

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  • 7 months later...

HI EVERYONE

 

 

JUST TO LET YOU ALL KNOW I HAVE HAD NO SUPPORT WHAT SO EVER FROM THE BCT

THEY HAVE FORWARDED THE DEDT TO CABOT LIMITED AND

THEY HAVE OBVIOUSLY BOUGHT IT FROM BCT

 

IAM NOW WRITING TO THIS DEBT COLLECTION AGENCY I JUST DONT KNOW WHAT TO DO TBH

 

 

On the 01st February 2008 I purchased a car with British credit trust being my finance provider,

the car purchase was £8000, overall with the high interest they currently charged due to my age

of not having a high credit score I was paying over £16,000 back

at the time I could afford these monthly instalments,

in 2010 I got made redundant

I had paid more than 2 and a half years off this hire agreement and never missed or delayed a payment until unfortunately I got made redundant.

British credit trust where informed immediately of my redundancy and a letter was sent to them

confirming I was made redundant from my employer .

I had a ppi plan on my account the ppi protection paid payments on my account

but they would only make minimum instalment s for a few months.

 

The car went in for a repair to a garage and I informed BCT that I couldn’t afford to even make the payments

on the car repair until I was in employment ,

BCT then asked where was the garage was that the car was being repaired so I kindly told them.

A week later when I called the garage the staff informed me that the BCT had paid for the repair

on the vehicle and took the car with them.

 

I had a call from the BCT telling me that they had sold the car at an auction for £2000

and they were still demanding the £7600 left on the account.

BCT have indeed told me the vehicle was left abandoned

and they paid all the costs at the garage and placed all this on the account

this is not the case, they took the vehicle without my consent and I was left with no vehicle.

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