Chris85
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Please can some advise me on what nessary steps I should take with my problem. Last month "September 2015" I was called by the vodaphone rewards department with an offer on my account. I have 3 lines on my account and was told that I was a good customer with vodaphone and would like to offer me a broadband on the account. Line 1 is my iPhone 5s =£42.50 Line 2 is a iPad =£21.44 Line 3 is a iPad =£21.44 These are i was told by the adviser from the rewards dept that if I took out this broadband account they would cap my total bill to £105.00 a month. I agreed that was ok... I also told the advisor that I will be leaving vodafone in February and going with another service provider as the contract runs out then, vodaphone did not tell me over the phone that I would be taking out a 4th line on my account. Under no circumstances was I aware of this 4th line until I called them 3 weeks ago as I was charged £11.00 a month for the broadband and I was not told that I was binding into a broadband contract for 12 months.. . I really am annoyed everyone I ring them I'm getting thru to someone in India who can't speak proper English and it's really frustrating !! What are my options I feel I have been Mis sold another contract here!
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Hi All, I'd just like to say that I've won my case and they have confirmed that they were in breach of section 90, I have now negotiated a settlement figure of £6,980 thank you all very much for your overwhelming support and I will be contributing a donation to this site. Thanks again Chris Callaghan
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right i have been in contact with solicitors they had a meeting to discuss the funding of the case because I'm currently full time employed they said i wouldn't be entitled to legal aid so they come back to me and decided to take this case on no win no fee basis the fee they take is 25% of the case if won
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hi witness statement will be ready to collect tomorrow, yes the car was taxed and insured and correctly registerd with the dvla. martin at the garage has confirmed to me today that the briitsh credit trust had called him on the 24 may 2010 and to discuss the car with him letter will follow tomorrow asap. i had taylour made golf clubs in the boot of the car along with a tent and a watch and bank statements in you look at the repro form from it confirms personal belongings where still in car.
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