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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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goliath and old forgetten QQ debt -


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Maybe a year or so ago I really got myself into trouble with a cycle of debt, a lot of borrowing and a lot of head-burying in the sand. The same as a lot of people. Anyway, since then I've tightened my belt, paid off the credit cards and the debts owed to friends, and am slowly setting about tackling the other debts that are around.

 

I got myself an Experian account just to check what I owed (embarrassingly I'd forgotten certain debts). I have a red (I assume default) on there from a company called Gothia which, I assume from looking at my paperwork, relates to a QuickQuid loan I defaulted from.

 

Now I haven't heard from Gothia via phone at all. Also, the address they have from me on file is one that I used to live in but not currently.

 

I want to pay this debt, but I worry that if I get into contact with Gothia they're going to twig that I'm in a position to pay it off immediately and won't allow me to bargain my way down to a smaller settlement.

 

Is there any way of "letting" Gothia know where I live now, getting them to send the first letter and then engage in the offer-counter-offer period so I'm not stung paying £800 for a £300 loan?

 

Thanks.

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I wouldn't contact them at all, wait for them to do their dirty work and make the first contact.

 

In the meantime, you need to do some homework, and work out exactly what you owe, and who too, any charges that have been incurred and added onto your debt should be reclaimed.

 

If you know of the original creditor (OC) then it is always advisable to pay them directly.

Never pay a fleecing powerless DCA.

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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BCW Gothia can be fairly aggressive in their stance, how much is owed?

 

The debt is listed for £810, although the original loan was £300.

 

Is there any way of actually paying QuickQuid themselves rather than the DCA?

 

The reason I'm keen to pay it is because it's actually showing on my Experian record.

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Hi a debt that has been defaulted and sold is no concern of the original creditor anymore.

 

Paying of a defaulted debt does NOT mean the default entries will be removed from credit files the entries remain for 6 years from the default date, and will just marked satisfied.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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It will be advantageous to get a look at how they arrived at this figure, especially as it is above the BR threshold of £750.

 

A SAR to QQ to get the complete history of the account would be my first port of call, then you can see exactly what charges and fees they have levied on the account and possibly go about reclaiming them?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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