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Requesting original terms and conditions


claricestarling
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Hi

 

If you request a copy of the ORIGINAL terms and conditions that you agreed to when you joined a company.... In my case BT... Are they obliged to send it to you or do you have to send it in via subject access request?

 

I've been defaulted by bt in 2008 and I don't think at the time they had the clause in that you agree to them sharing data with credit reference agencies?

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As a BT account is a 'service contract' not a credit agreement, they may not actually hold copies of the original.

 

I think in these cases a subject access request is the way forward if specify the document you require.

 

I was with BT back then and my Telecom account was reported (shared with 3rd parties, no specific mention of CRAs but that is not necessary).

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