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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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8 is OK but download Classic Start Button software (it's free and no nags) to give you a proper start button until and if you get used to the Metro system. Windows 8.1, to be released on 17th October is a bit better but only available free if you have an existing license. Win 7 is reliable. If you don't like change stick with 7 otherwise go for 8 but it can be annoying and can insist on doing things its way. I use both, including the preview of 8.1 but prefer 7. If you decide to get a touch screen 8 is the best choice.

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sorry not good at explaining things, there is a a switch which I tried and nothing, it comes on and goes off, the blue thing I mean it at the end of a black cable it has 2 blue plug things that you screw to the tower and one to the monitor etc, it is the screw bit that is missing so not able to screw it in right, hope that makes sense? the on/off switch at the front just does no work,I could see the ethernet cable was working and the monitor works

The graphic plug can be used without the screw holder provided the plug is plugged in so that the ends where the screws are entered straight in and once plugged in the plug doesn't wobble if you attempt to wobble it. However, if you move either the tower and/or the cable moves this may be enough for the connection to break and the display will go dark.

 

However, if the monitor works with the plug you describe you have entered it correctly bearing in my my proviso above about possible movement. Also, I assume you can see the Ethernet cable lights flashing when you say the ethernet cable is working. This means that the on/off switch is working otherwise nothing would work and I suggest the LED indicating the switch is working is the problem.

 

If this is a new machine I suggest you contact the supplier, report the faults and take it from there as there is a strong possibility that if you have these, albeit minor faults, there are probably other more major hidden faults just waiting to bite you. It does suggest sloppy building and a lack of post testing by the supplier before dispatching it you as neither would be a result of transportation damage.

 

Hope this helps.

 

It is possible that the missing screw was removed when the graphics plug was originally used and then removed for dispatch. This can happen if during the original build the internal connection was not securely fixed or the plug was overtightened meaning that on removal it took the connecting socket screw with it. The LED failing to light will almost certainly be down to a faulty solder joint. DO NOT attempt this repair unless you have small part soldering skills.

Edited by miket82
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Just make sure it's not Lenovo. It really is a piece of cheap junk.

I had a Lenovo laptop which I bought whilst working in Bali. It was used heavily, I made constant software alterations to, it experienced high temperatures and almost 100% humidity for most of its life with me. After 4 years I sold it on return to the UK as it is still in use today, 6 years after purchased. I never had a single problem with it and it was never cleaned, it just worked. It still does!

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