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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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As is often the case with our problems, we can see an answer to other peoples problems, but can't fix our own.

 

What seems unimportant to some people can be of great importance to the person affected.

 

The trouble with letting things go.............is, people do not realise you are being reasonable and go on to take further liberties, then when you have had too much you do something silly................better to stop it early than let it go and stew over it.

 

I have a personal problem with people and try to limit social contact, I try and analyse things and thought about this, if it was a friend living next door it wouldn't worry you, so I wonder if the idea would be to make friends, he probably has his own issues with you, I don't know.

 

Anyway waffling a bit, just wanted to say, although not a big thing to others, it is to you, so is important you do something if it's bothering you.

What harm is caused by them parking on your drive? How long are they there for?
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Agreed.

 

When anyone makes a complaint, they should have in mind, what they want to achieve ie: money back, up grade, another holiday or new goods etc

All you will get from the Police is an apology if you're lucky and even then, it's not worth the paper it's written on.

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Ok I'm on your side, I thought you just wanted an apology, sorry.

Smokejumper

The police are paid out of public funds to a job and they should do it in a professional manner, if you thing that I expect to get an apology off of the police and I will leave it there you are wrong.

 

My next step is to apply for an injunction to keep my neighbour off of my property and obey his covenants.

 

I have put up with this mans nonsense for nearly seven years, but no more.

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I think it needs to be considered another way.

 

The neighbour only has a right to go on and cross your property.

 

If we forget that for a minute and say that the drive is yours, not your neighbours ( which appears to be the case) then parcel deliveries should not park on your drive, simple.

 

Will your neighbour share the cost when repairs are necessary from constant traffic, I bet not.

 

Now to be fair to the parcel man, does it look like it might also be your neighbours property. Parcel men park anywhere, usually blocking the road and you have to wait until they are ready. Then again we all use them.

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How about writing a letter to him and forward it to the police to give him.

Any suggestions please I want to contact this neighbour and give hime 14 days to provide copies of document that states he has parking rights on my property.

Problem have contacted a few solicitors asking them to write the letter for me, they won't unless they get the whole case.

Do I write to the neighbour and risk getting arrested.

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Thats promising, most of the time the police don't take sides and they may have also had stern words with him.

 

If thats the case and things improve, then although its hard, I would be inclined to slowly make the peace, just start with greeting him good morning etc.

 

I appreciate he's in the wrong, but you can be the bigger man and at least try, even accepting a parcel if he's out. In the end he will probably start thinking you aren't as bad as He thought and you will get on.

 

I hope it all turns out, life is bad enough with out all the troubles we cause ourselves .

 

You can still smile and know inside that he's a tos~~er just don't remind him.

 

Strange that since neighbours claim to the police there has not been one courier van on my property, which is nearly two weeks.

Strongly suspect that somebody might have told him the trouble he could be in with his false claims.

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I'm sorry you think it's to late to try and live with this man peacefully.

 

I've lived in a place where the neighbours annoyed me and it does take over your life, but then I am a recluse and avoid as much social contact as I can ( I get upset and sort things out my way and get into trouble).

 

Also sorry to think you were a man, obviously my sexist side showed me up, I am impressed with your strength and spirit.

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Surely your CCTV should show they approached you and they would need to explain why. I think another call to the police is in order.

 

Why is he bringing this up again after 2 yrs and although he didn't touch you, I'm sure you were intimidated.

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Something to lighten your mood, a little bit of humour for you as this reminded me of a joke.( not saying your situation is in anyway a joke).

 

A man hears a noise in his garden and looks outside to see two burglars breaking into his shed.

 

The man rings the police and tells them if they come round now, they will catch the burglars in the act, the police say they are too busy at the moment , short staffed and will send someone round when they can.

 

The burglars remain and are emptying his shed into a van, this is going on for a few hours and the man has rang the police three times and gets the same story.

 

The man then rings the police again and tells them that they don't need to hurry any more as the man has shot the burglars.

 

Within 2 mins 6 police cars, a van full of police officers and a helicopter arrive.

 

The burglars are still emptying the shed and a senior police officer say's to the man " I thought you said you had shot them" and in return the man say's " I thought you said you were short staffed and couldn't send any one round"

 

Boom, Boom ;-)

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Some people are also just ignorant, what they see as acceptable is not the same as other people think.

 

Parking across someones drive, while they pop in the newsagents, blocking the road while they talk to a friend coming the other way etc, etc.

 

Sorry I think I would have to say something, before they get too comfortable.

 

You could also get one of those clamping companies involved ;-)

 

Failing that, do it the old fashioned way, the only way they understand, probably not condoned on here though ;-)

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A card sounds a good idea, I would have a problem approaching someone.

 

I'm not sure your insurers are giving good advice and surely they should be doing the work.

 

They asked you to write asking what his problem was, well we don't know he has a problem, just a perceived one from watching an hour long conversation. The new neighbour might have been trapped and had to listen, he would hopefully not judge until he had been exposed to unwanted treatment.

 

I don't want to re read all the posts, but is the new neighbour taking liberties, or just being a little bit forgetfull, by parking near his property to unload his belongings.

 

I think it does need a word to explain the covents and that the last person didn't repect this. I think if you asked him if he had a problem, he would have to say no, because i can't see he has a problem, even I wouldn't knock him out straight away ;-) .

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