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Virgin media DCA


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OK SO I HAVENT PAID VIRGIN FOR 3 MONTHS BUT BEEN IN CONTACT WITH THEM WEEKLY TO ARRANGE A PAY DATE. I HAVENT BEEN USING THEIR EQUIPMENT (BOXED AWAY).

Monday I received a card saying somebody had been to pick up the equipment but missed me whilst i was out. Fair dos.

However yesterday i received a letter (1st and only from a dca regarding this) from a dca saying i had ignored all previous correspondence and threatening with home visit etc.

Obvioulsy i know my first port of call is to send the template regarding visiting my property.

Just curious as to what else to include, given i have had zero previous correspondence with the dca.

thanks

I'm worse at what I do best and for this gift I feel blessed

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I am unsure what you are wanting to do?

 

No payment at all over 3 months and looking to keep the equipment?

 

Are you now in a position to pay something?

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