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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Creditfix Ltd


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Creditfix Ltd offer IVA,

individual voluntary arrangements,

the personel equivalent of a business going into administration if you like.

 

The firm calls from two centers, Carlisle and Glasgow, and calls out under different names.

 

The centres frequently change the names they use.

 

They buy in details and cold call people who may be in financial difficulty.

If you ask for your details to be removed they say ok,

but it just means you wont get a call from them under the name they are using currently,

carlisle may call and you say go away and dont call again,

but glasgow could call the next day as it calls out under a different name.

And when the names change..the dont call base is reset so you get them again.

 

if you get a call ask if they are part of credit fix and why they keep changing the call centres name.

 

The cold calling segments are recorded, but if you speak to someone else

as you are interested in knowing more and getting an illustration youll be put through to someone else who does

a basic income outgoings form with you.

 

This lets them see if they can make money outta you and they ll ask about your debtors

-this is important as some refuse to deal with IVAs others demand minimum returns

and hence Creditfix cant make as much money outta you.

 

This part of the call is NOT recorded...hence the friendly terms in use,

the staff know they can speak as they need to get you on board and theres no recording to

prove they told you something that isnt true.

 

If you think theyre helping you.....think on a few things.

 

If you agree to pursue things, the person on the phone is getting a bonus for hooking you

and getting you to speak to a 'senior member of staff' or 'account manager'...

.or some such guff..

..its someone who can use a spreadsheet fast and can talk the talk.

 

The illustration you are provided with is balanced to look good.

6 months in and its reviewed you could be WELL STUFFED, your repayments WILL increase.

And the biggest selling point they have about protection for you if you are a homeowner

is a two edged sword.

 

If you cant make repayments (the new ones that you just got six months in thats anything upto

%50 more than original level, much worse in some cases if your circumstances have changed)

then they can FORCE bankcruptcy on you.

Which means they get to force the sale of your property.

 

An IVA is saying you cant afford your debts, but you could repay say %20.

 

Creditfix knows the writedown levels different companies will accept and work out accordingly.

 

An no matter how they dress up what they say their charges to you are, they ALWAYS earn offf EVERY payment you make.

 

They may tell you that there only charge is 2 of your monthly payments.

 

Sort of true...thats what they will take off you.

 

But the payment they take to your creditors,

well with this they agree with them a charge to come off that for themselves and the creditors will agree to that,

the levels vary but there still earning.

..tho they tell you that all the monthly IVA payments go towards the debt.

 

Some people may be helped by IVAs, but by a company that cold called you about it???

 

That keeps changing their name, even their location

(started up in ireland, but the owner shut the irish centres moved into Glasgow, then Carlisle in 2012)

 

hmmmmmm you decide.

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