Derek v Abbey *** WON ***

[Derek Cutforth]

Have been pursuing Abbey for £2624.89 on behalf of my son, have sent the standard letters and issued summons. DLA Piper on Abbeys behalf have filed a defence but made a offer of £1432.44. On the same day Abbey complaints sent two letters 1) we are still investigating and 2) a goodwill payment of £1137. They dont talk to each other. Rejected DLA Piper offer unless it was in addition to GOGW but did not get a reply. Now Abbey Complaints want their mony back after we spoke with them. Now Abbey Legal have taken the case from DLA Piper, not yet established any meaningfull dialogue with Abbey Legal. Have postponed the Court Allocation Questionnair whilst awaiting a response from Abbey legal.

 

Between them the don't have a f****** clue what going on.

 

Help where do we go now, will Abbey make another offer or is it see you in court. Can they take the GOGW money from my son's account.

 

Thanks in anticipation of some usefull replies.

[Armsoft]

Derek

I would suggest completing ad returning the Court AQ, don`t delay just because Abbey can`t get their act together.

It is strongly felt that Abbey pulled the plug on DLA Piper as a further attempt to delay claims, and by bringing legal inhouse I`m sure they are expecting courts to allow more time for them to get up to speed with cases.

My guess is that courts will see right through their ploy, and dates will be set to hear cases as normal.

If you complete the AQ then Abbey will know you mean business, and will be more likely to settle sooner rather than later, if you delay in returning the AQ you could be just playing into their hands and they could keep you waiting for even longer.

 

Only my opinion stated here, but if you feel it helps please click on my scales.

[bish]

I agree with Armsoft, get the AQ in. Do not worry about what abbey are doing, just worry about getting your money back. The courts are not stupid, they know the score, they do this every day of the week. Abbey are not going to defend, because they can't, end off story.

 

Regards bish.

[Derek Cutforth]

Armsoft/Bish

 

Thanks for your comments. I will let you know how we get on

 

Regards

 

Derek

[Armsoft]

Have been pursuing Abbey for £2624.89 on behalf of my son, have sent the standard letters and issued summons. DLA Piper on Abbeys behalf have filed a defence but made a offer of £1432.44. On the same day Abbey complaints sent two letters 1) we are still investigating and 2) a goodwill payment of £1137. They dont talk to each other. Rejected DLA Piper offer unless it was in addition to GOGW but did not get a reply. Now Abbey Complaints want their mony back after we spoke with them. Now Abbey Legal have taken the case from DLA Piper, not yet established any meaningfull dialogue with Abbey Legal. Have postponed the Court Allocation Questionnair whilst awaiting a response from Abbey legal.

 

Between them the don't have a f****** clue what going on.

 

Help where do we go now, will Abbey make another offer or is it see you in court. Can they take the GOGW money from my son's account.

 

Thanks in anticipation of some usefull replies.

 

Derek,

Any Update on this?

[Derek Cutforth]

Sorry long time giving an update

 

Abbey Legal advised Abbey Complaints not to claim back the £765

 

Wrote to Abbey Legal regarding the claim, no response

 

Filed court allocation questionnaire, allocated preliminary hearing for 25th Jan, still no response from Abbey Legal.

 

Contacted by Abbey Legal 8pm on 23rd Jan by phone (must be in a mess if working at that time). Abbey offered to settle there and then initially for a further £1600, then for the full amount. Delivered letter to court by hand next morning, saying Abbey had settled. Did not appear to get passed to the Judge as he struck the case out on the 25th for non appearance by both parties. Abbey paid cheque into sons account on the 24th (made hom wait for 5 days for it to clear)

 

Thank goodness we have reached a satisfactory conclusion, 6 months, but more importantly a lot off stress.

 

Good luck to all those pursuing their bank, don't give up, you will win in the end

 

Regards

 

Derek

[Armsoft]

Sorry long time giving an update

 

Abbey Legal advised Abbey Complaints not to claim back the £765

 

Wrote to Abbey Legal regarding the claim, no response

 

Filed court allocation questionnaire, allocated preliminary hearing for 25th Jan, still no response from Abbey Legal.

 

Contacted by Abbey Legal 8pm on 23rd Jan by phone (must be in a mess if working at that time). Abbey offered to settle there and then initially for a further £1600, then for the full amount. Delivered letter to court by hand next morning, saying Abbey had settled. Did not appear to get passed to the Judge as he struck the case out on the 25th for non appearance by both parties. Abbey paid cheque into sons account on the 24th (made hom wait for 5 days for it to clear)

 

Thank goodness we have reached a satisfactory conclusion, 6 months, but more importantly a lot off stress.

 

Good luck to all those pursuing their bank, don't give up, you will win in the end

 

Regards

 

Derek

 

Derek,

Well Done, Glad to hear another one has resulted in a WIN

Could you PM a Mod and ask them to change your Heading to WON

Good Luck

[chelseaboy]

Hello all, I've just found out about the possibility of claiming our charges back! (where have we been!!!!) We were banking with the Abbey, but have now closed the account and moved bank 6 weeks ago, we do have all 6 years worth of statments (sad I know but may be useful.) We have calculated the charges at £4038. I am wondering where to start the claim and as i'm a member of a 'Law club' I am wondering whether to deal with this through them to take the stress away as Abbey seem to be 1 of the crap banks to deal with? I would appreciate guidance, thanks.