Quest Debt Recovery

[reeksy86]

My Wife has an outstanding balance with Quest Debt Recovery, for £238.62 for a debt with Vets 4 Pets Ltd,

 

They have put a County court Judgement on her for the above amount.

 

 

However i am not sure if we are too late or not, but the amount outstanding is disputed.

 

We took our pet to have her annual booster injection, which was taken out by a free offer which we downloaded online, and took into store, at the same time they gave her a kennel cough injection. There was no charge on the day for this and we went away happy, but without any proof whatsoever that she had had the injection completed.

 

We had a second appointment booked for the follow up injection, which in turn was cancelled by them, we rearranged, but unfortunately, had to cancel ours. We then received a few letters of abuse from the owner about the fact that he feels we were avoiding him!

 

We told him that because of his attitude that we would not be returning with the dog for any further injections or care.

 

He then instrusted a solicitor to start court proceedings to recover this money, which in my view is not owed anyway, he is not out of pocket for the work carried out, other than the original injection, we hae no proof that he actually did do the injections, and with the abusive and agressive messages from him, we dont feel we owe the debt, certainly not the £238.62 what a court order was granted for.

 

Really would appreciate any help in this matter.

 

Thanks

[ims21]

So this has been to court and a judgement obtained in their favour....is that correct?

 

If so, did you not defend the claim at all?

[Peterbard]

Did you receive a letter before action ? Was this a default judgment(did you not contest the judgment or return the N( form which came with the claim pack?)

[Peterbard]

Sorry crossed posts

[ims21]

[reeksy86]

sorry, i was not very clear, yes this has been to court, and judgement was awarded in their favour.

 

My wife did put a response back in the claim pack, but has a tendency to bury her head, so didnt contest it enough or in enoigh detail, i believve the points were raised, but have no idea as to what was said about them in court.

[ims21]

So it sounds like a defence was put in (in writing) but your wife did not attend the court hearing to argue the matter?

 

If that is the case then the Judge can only go on the information in front of him/her and the detail given by those who attend the hearing.

 

If your wife did not attend then the Judge would make a decision based on the evidence presented.

 

I think you will find it nigh on impossible to get this set aside as there doesn't seem to be anything wrong with the process. The time to have argued the points was at the court hearing.

 

Others may disagree but that is my feeling.

[ScarletPimpernel]

I agree with ims21.

[Peterbard]

Yes if it were a default judgment you may have had a chance but as it stands, i think you would be wasting your time. I would just repay the DCA at XX pounds month, set up a standing order with your bank and ignore the letters, after they have had a few payments they should stop bothering you.

 

Just to add you will have to let them know you are doing this obviously.

[reeksy86]

thanks all, i didnt think there was much i was able to do now as the judgement has been charges, will set up an order with them to clear balance off.