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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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The (un) cooperative bank


philiph20
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Have been screwed royallY over the years by this so called "Ethical" bank who have more spin than New labour, wote to them 6 week back had three letter back saying they need more time to investigate should i send the second letter?.

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Did you send the S.A.R - (Subject Access Request) as advised on the site.

You will find the answer to your question and many other steps to take, while you read through the main site.

 

If you sent a S.A.R - (Subject Access Request) they have a deadline of 40 days to complete, if you chose you can complain to the Information commisioner office all information is also on the threads in the main site.

 

Now you have posted your Welcome post here, please enter the main site and set up your v,s. thread for others to view.

 

Pop in The Bear garden when you want to have a laugh.

 

There are links at the base of this post to help you find your way around. "list of banks"

 

BL J

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  • 7 months later...

hi

On the 15th of may 2007 I transferred the total amount of my account from my cooperative bank account to my 360money account because the cooperative bank sent me a letter saying they was going to close my account

when i did the transfer they said it would take 4 days well thats ok

so on the 5th day i checked and yes you guessed no money had been transferred so I phoned the cooperative bank and after 3 phone calls they admitted that they had sent it to the wrong sort code and it would take four days for them to get it back and then another four days to clear in my account but by yesterday the money had not got back in to cooperatives account so i went mad and said I want to speak to a manager and told him that it was thier fault that this had happened and i wanted the money back in my account this did happen but becuase the account was closing i said could you do a CHAPS transfer to my NatWest account and they said yes but it would cost me £25 so I paid £25 for something that if they had done the first transaction correct I would'nt of had to do

well when the quy read the details back to me he had again got it wrong

 

i think all this was becuase i had put in a claim for my bank charges

so is it really worth all this hassel just for a couple of hundred pounds or is this what they want is to grind us down

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ken walker, Welcome to the CAG site. I shall move your thread over to the Co-Operative bank forum. Where you will find alot of help and advice. Good luck.

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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Hi all

Im in the process of starting proceedings against the uncooperative dating back to 1996, I have all my bank statements so can proove the charges with CI add up to £28k, had an offer of £900 which I refused so will be starting a new thread soon, If of any interest to anyone Ive just discovered that I have around 15 letters from the coop informing me of insufficient funds etc dated from Jan 1997 to July 1998, the signature is all of the same font with the job title underneath, If they are of any use to anyone I will get my hubby to scan and post them on the forum....GC

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