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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please help - Wonga are ignoring my requests for a repayment plan


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Hello,

I have very stupidly got myself into a mess with a payday loanlink3.gif, and on 10th June took out a 650.00 loan which is due to be paid back tomorrow, total repayment should be £846.

 

I am self employed and didn't earn enough, my own fault, but I knew this a week ago so emailed Wonga explaining the situation and asking to pay back £141 over 6 months to clear the debt.

 

I have also cancelled the CPA with my bank thanks to the advice received on this forum. Wonga sent me an I&E form straight away to fill in, which I did, and returned the same day, but since then I've heard nothing, and I'm worried sick.

 

Are they waiting until the repayment day which should have been tomorrow? I emailed them on Friday requesting again that they please confirm that they accept the repayments, that the interestlink3.gif has been frozen and that they send me a breakdown of the repayments but I've received nothing.

 

I'm happy to pay the loan and the one months interest, as that is what I agreed to, but I'm worried now that in not responding I'm going to be bombarded with lots of other charges.

 

What would you suggest I do? Any help would be very gratefully appreciated - I feel like such a twit

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Why are you worried. Youve done everything you need to do. The balls in wongas court now.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

Hi, if you still need help to get peace of mind, this is Wongas non 0845 number - lots of options so you will get to speak to the right person.

020 7138 8330. PLUS - if you want to avoid setting up a d.d. here is their s/c and account number - You will only then need to put your personal Wonga reference number on your b acc as a reference for payment. s.c. 20 06 05 acc 43151468. This will put YOU in control of how much you pay them, and how often. (As my sons interest with them has been frozen..after speaking to someone over the phone) it is what they told him to do.Plus as it's now interest free do we care how long it takes? No! and it will keep them off his back as well as giving him that precious peace of mind. Hope this helps. First thing is, get your interest frozen.

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