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Holiday protection in the UK?


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Hello - recently back from a short break within the UK and we were disappointed with construction work / noise that was besides the place we stayed.

 

The work was being undertaken by the company we purchased the holiday from so we feel we should have been warned upfront (if we had we'd have never booked).

 

I am aware that there are certain rule and regulations for holidays overseas, ATOL and ABTA etc - but I cannot find anything about when it's a holiday within the UK which seems crazy.

 

We have written to the company involved, but they gave us a standard 'we will get back to you within 28 days' email response which isn't cutting it with us.

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