Can I cancel my O2 / Sky Broadband & Home Phone contract and join EE?

[Perks30]

I have been looking at the latest offers for home phone and broadband recently.

 

Noticed that EE have a really good offer; currently 6 months half price with £100 cashback if I sign up through Top Cashback!

 

I'm currently with O2 for my broadband and phone and have been since February 2013 but I would like to cancel. I was expecting some kind of reward / discount when SKY take over their services but I havent been offered anything.

 

Can I cancel? Would it cost me? Am I better staying put?

[MaxxPower]

Are you still within your minimum contract term? If your service from them only started 3 months ago in February 2013 then I'd guess you are as terms are usually 12-24 months. You can leave, but you'll need to pay a charge to do so.

[Perks30]

I have a 12 month contract with O2 which started in February.

 

I wasn't sure if a charge for leaving would apply because of the move to SKY?

[tanner1980]

I have been looking at the latest offers for home phone and broadband recently.

 

Noticed that EE have a really good offer; currently 6 months half price with £100 cashback if I sign up through Top Cashback!

 

I'm currently with O2 for my broadband and phone and have been since February 2013 but I would like to cancel. I was expecting some kind of reward / discount when SKY take over their services but I havent been offered anything.

 

Can I cancel? Would it cost me? Am I better staying put?

 

When you say you expected some kind of reward / discount, do you mean you were told you would get one, or just that you were hoping to get one?

 

bottom line is you signed up for a contract and you now need to abide to the terms of that contract.

 

I did get out of a Sky broadband contract once but only because they couldnt fulfil their end of the contract, specifically "being able to provide the service when moving home" - because I moved to Hull and only KC offer line-based Internet there. So... want to move to Hull?

[seanamarts]

As others have said, there would be a cancellation fee, it could possibly be for the whole year of monthly rental fee's minus what you have already paid for. I would way up the pro's and cons and see if it is worthwhile you cancelling now or wait until your contract finishes.