advice on studio 24 account

[wissey]

Hi can anyone advise me

 

I have had to finish work due to illness had an account with studio 24 for a few years

 

my current balance is 650.00

 

I had no problems paying when in work

 

I phoned and explained my situation and they said as long as I carried on making minimum payments monthly I would be fine

 

I am struggling to pay but have not missed any payments

 

I made a mistake last month and paid twice in march beginning &end of march

 

now they are saying I missed April and have given me a default notice and charged me 17.00 plus I have to pay 73.00 this month

 

I have told them I can't pay but they weren't interested and saidi would incur more charges

 

is there no way I can get them to stop interest and service charges sorry for long post

[dx100uk]

cat debts are very low priority

 

TELL [dont ask] them they are only going to get £xxPCM for xx mts

as a goodwill gesture

and as a reciprocal GOGW they must freeze int & refrain from levying PENALTY charges.

if they wont

drop them to £1PCM for life.

.

as an example>

.

I am currently in financial difficulties and not able to meet my normal monthly repayments.

to show my goodwill, i am going to pay £5 for 6 mts.

 

i will update you in 6mts time or before, should my situation change.

.

could you please as a reciprocal goodwill guesture,

.

refrain from levying any penalty charges & freeze the interest on my account.?

.

Should you fail to assist me during a period of financial difficulty, contrary to all the guidelines and codes

issued by the relevent bodies and authorities that govern you and the way you conduct yourselves.

.

i shall have no alternative but to reduce my offer to £1PCM for the rest of the life of the account,

.

.

as your actions would do nothing to help me.

.

i thank you for your time.

..

.

dx

.

then pay by your internet banking site

.

and get reclaiming

.

TAKE CONTROL

.

or

if you have sent the above and they refuse

then write back........

.

.

i'm sorry, but you have failed to assist me during a period of financial difficulty, against all the guidelines and codes

issued by the relevent bodies and authorities that govern you and the way you conduct yourselves.

i repeat again, the contents of my letter dated dd/mm/yyyy, for want of clarification:

to show my goodwill, i am going to pay £XX for XX mts

could you please as a reciprocal goodwill guesture, refraining from levying any penalty charges & freeze the interest on my account.

i will update you in 6mts time or before, should my situation chance.

should you fail to help by refraining from levying unlawful PENALTY charges & freeze my interest,

i shall have no alternative but to reduce my offer to £1PCM for the rest of the life of the account,

as your actions are doing nothing to help me.

This is contrary to the rules you should operate under.

disgruntled account holder

dx

 

 

and get reclaiming those PENALTY fees

 

dx

[wissey]

Thank you for the advice I will send a letter straight away xxx

[kirmistan]

I would like to point out that if you payment feel on the 1st, 2nd. 3rd or 4th of march then you would have payed again in march on the 28th, 29th, 30th or 31st due to catalog taking payment on a 28 day rotation (lunar monthly) as apposed to what most people expect of monthly.

That being said you are being ripped-of with charges so definitely do what @dx100uk says.

Good Luck.

[TracyLaird]

hi I was wondering is it better to contact studio 24 directly for a ppi claim or through the financial omnibus. i received a letter saying I may be eligible for ppi refund but after what I have read I do not trust them. T

[dx100uk]

hi I was wondering is it better to contact studio 24 directly for a ppi claim or through the financial omnibus. i received a letter saying I may be eligible for ppi refund but after what I have read I do not trust them. T

 

 

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