c.a.r.s DCA constant calls texts letters/harrassment/doorstep visits

[mikeymack2002]

A brief outline, I have had 40+ calls texts letters in 4 months from various DCA's and had had enogh of asking them to stop

finally I grab the raging bull by the horns and didnt let them go,

 

they refused to comply with kind requests to stop intimidating me,

so after much help over time from here,

I had a 39 hour ride to success and rode out the storm,

 

still I only have this 1 debt that WILL be sorted soon,

my advise is for everyone to look learn listen to advise given here as its invaluable and it WORKS

if I can help I will I am no hit and runner lol 101 posts with no qualifications in law but a great understanding of it now,

 

I can run rings around a 3rd year law student now I can now relax and be me again, worry free and happy once more, with the knowledge gained here I can now help others both on here and in my community thx To the CAG long may it live

 

 

Thank you once again for your telephone call on the 28/02/2013 timed at 19:39.

Your company has been as far as I am concerned harassing me by text and on a mobile number,

you have been requested by email to refrain from this and yet you still refuse to write a letter and state your intentions,

 

as I said in my email earlier this week I WILL take action against you if you refuse,

so therefore I must inform you that on the 28/02/2013 I made an official complaint about you to the FSO (Financial Services Ombudsman)

 

I was given a reference number of ********,

my call was placed on the following date and time 19:48 on the 28/02/2013 to number 0800 023 **** and they are now aware of your constant texts and calls

 

you are HERBY INFORMED one last time before action in the Southend County court for harassment under Protection From Harassment Act 1997; Communications Act 2003 s127;

I will no longer tolerate your harassment at all.

 

You are hereby instructed to remove the telephone number *********** from all of your systems immediately and to communicate in writing only,

this is your final warning,

this email must be followed up by you in writing that you clearly understand my request,

 

failure to do will will result in legal action on the above acts and complaints to the relevant authorities for your fitness to hold a credit license in 5 working days of 28/02/2013 no further comminication will be entered into with you regarding the account number ******** period,

As the account is in dispute as per my last email to you this week

 

I then got this from the DCA after they recieved notice from the FOS

 

Dear ************

 

I can confirm that your telephone number has been removed as requested, also the account have been closed and returned to our client ******* ****.

Please contact the client if you are disputing the repayment option as stated in a previous conversation.

 

Kind regards

 

***** **********

 

Total response time with the DCA/FOS was 39 hours from start to finish and the only reason I have posted this is that the DCA complaints system is not sustainable for customer complaints, as all they want is your money,

 

so please stick to your guns stand firm take no rubbish from them

 

The scores on the doors is as follows MM 19 DCA's 0

Edited March 20, 2013 by mikeymack2002

[mikeymack2002]

I had been receiving untold amount of fone calls from c.a.r.s and complained and the whole issues was resolved in 36 hours so please all complain and see the end of this method of harassment IT DOES WORK As of Friday 15/03/2013 still no letter from cars, but had the response from the FOS stating that the DCA MUST remove my number or face further action.

 

I said to CARS I have already received a reply from the FOS so please resend your letter if by then you receive another email from me this is so I can take the matter up with ****** the original OC

 

From: Simon

C.A.R.S was told by the FOS to remove my number straight away, and to this date have never had another call from them, they were also informed that they must now only communicate in writing as per MY request, again no further contact with this DCA

Edited July 16, 2013 by honeybee13

[citizenB]

I am very pleased to hear that the FOS have sided with you on this issue.

[mikeymack2002]

citizenB Thankyou for that, its about time these DCA's played ball as collectors, but I don't see that happening into a timely manner