NowTV (Sky) Beware - 30 'free' trial cost £8.99 and you can't use the service

[LilacDaffodil]

I tried to sign up for NowTV, but after registering , despite filling out all the forms and ticking all the right boxes, I was told I had the wrong password over and over again and had to reset it every time I tried to do anything.

Then I had to fill in all the forms and reset my security password yet again, only to be told when I clicked ‘watch now’ on a movie that I had to subscribe to watch and was taken back to the subscription form/payment details screen for a 5th time!!!

I tried firefox and chrome, same story every time. Just 2 days later, despite the 30 day free trial promise and emailing Sky ‘customer service’ they have alreay taken the money from my account.

 

Here's what my sign-up email said:

 

Your first payment will be collected 30 days* from the Order Date shown below. You'll automatically get our introductory offer of £8.99 a month for 3 months. After that, it's £15 for each month of instant movies.

 

 

Order Reference: 451M4647190

Order Date: 09-Mar-2013

Today's Payment: GBP 0.00

[IdaInFife]

That does sound strange,

 

contacting sky customer services won't be able to help you will need to contact Nowtv team.

 

http://community.nowtv.com/

 

try their chat service tomorrow its open between 10am and 10pm