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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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barred from supermarket ...


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The only thing that comes to mind and we should all consider is as cold and hard as it might be then shop elsewhere. I have been on the end of something similar but with a friend of my husband and he would give me flowers, cards if I seemed the least bit upset and it really creeped me out! Even though I have known him I wondered if he was getting romantic attachements or feelings, and that was purely wrong. Our relationshiop was based on friendship and it had boundary's attached that should not be crossed.

 

You must of really gave the girl cause for concern for her to report the incident and the Supermarket must of felt that there was some kind of threat warranted enough for them to warn you off. My hubby god love him did not see my point of view that his mate was creeping me out he thaught nievely it was sweet of him and I should be grateful for the gifts.....But, uh oh, no the line has to be drawn somewhere and instead of levying your resentment and frustration at the Supermarket then put yourself in that lady's shoes, and I don't know the case personally but can tell you based on how I felt that is this....She felt you where getting attached or too friendly and that you where persuing her or she was afraid you would not leave her alone....It took all my strength and might to get my hubby to see my point of view and warn his friend off! Now the guy looks at me from a distance and is sheepish around me...I don't care as long as he get's my signals I am giving him every time we meet....Back off pal, your attention is unwaranted and unwanted. Go creep someone else out! And he gets it. You should be thinking how the girl feels in this instance.

 

PS. The 'friend' of my husband does have mental health issues and whilst allowances where made in the beginning for that then this has to stop and the lines drawn so he can understand and learn. He has tried this sort of thing in the past and did come unstuck but this time it is a lot closer to home, especially with the friendship and he being my husbands God brother. People no matter whom or what they suffer should be treated the same as everyone else. PC brigade or not. I felt really uncomfortable and it put a great strain on me and my husband as I would not go to functions or be any where near this person. Even after being told by my hubby to stay away and give me space, no gifts or flowers he did approach me and I told him to sod-off in the most strongest terms I could express. Thank God he got the message.

Edited by anangadevidasi
For an 'Addendum' to make a point more clear
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