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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Please Help with Logbook loan problem


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Im really urgently looking for help on this one now as I am at the end of my tether with it :x :x

 

I took out a loan with logbook loans about 5mths ago which secures the loan against the value of your car

 

I got a paying in book where i went to the bank each week and paid £30 and everything was going ok

 

I then became unemployed as I was doing agency work and was struggling to pay the £30 so I rang them and they said no problems we can drop the payments to £15 for 6 weeks to help you out and you can pay a little bit extra to pay off your arrears after the 6 weeks have passed and hopefully are back in work , which at the time sounded ok.

 

Then the trouble started ....

 

The 1st week i paid £15 i received a letter 3 days later stating that my account was in arrears and they had charged me £20 for sending the letter. With this i rang them again and said that nobody mentioned £20 and i was keeping to my side of the agreement , to which i was told dont worry about it , thats just the computer printing off a default letter and i havent been charged anything.

 

I was a little wary but decided ok if theres no arrears i havent got anything to complain about so left it. I started to receive these letters more frequent over the next few weeks but still kept in touch with them checking I wasnt being charged for the letters and wasnt in arrears, which they explained nothing to worry about at all.

 

This week had numerous missed calls on my phone by them and this morning received a letter stating

 

As you have failed to comply with the default Notice, we are confirming that the Agreement has been terminated as of 10th October 2006 and that the payment of the outstanding sum of £xx.xx is immediatley required.

 

Obviously rang them straight away , after explaining all the above he replied well no problem at all if you can pay normal payment this week , then you are goin to have to double your payments from next week. This is to pay the arrears off which include around 8 lots of £20 for the letters. I said no way am i goin to pay for the letters which he replied when the accounts completely paid up i can claim the letter charges back.

 

My question now being if they have stated the contract is terminated but over the phone say oh we can just pick up where we left off is that legal , and secondly why should i have to pay arrears which i dont technically owe

 

Any help on this confusing matter would be greatly appreciated

 

At the moment i am bordering on the idea of moving the car , applying for the V5 document and selling the car , could anyone tell me if i am within the law to do so please

 

 

Thanks

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When you signed the agreement/Preliminary loan application or very soon thereafter Lbl ltd registered there interest in your vehicle with HPI and though this maybe unlawful it is what they do,it is a seachable database through various sources for any person after paying a fee to alert themselves that a interest is lodged on that vehicle, in your case a secured loan.:o

 

Therefore your chances are very remote in securing a sale in any form, if you secure a sale lets say from "Fred in a shed" he will be the one they go looking for and repossess there property!.

 

Thats basically it in very simple terms, but one other thing to remember Lbl ltd will also be alerted as to any person showing an interest in your vehicle a search and therefore will be alerted to your potential sale and therefore likely to repossess beforehand!.:(

 

The V5 is not proof of ownership it is only the registered keeper, DVLA are also likely to notify that a duplicate V5 has been requested,and they routinely sell mass information to various sources.:o

 

Now very important-Do not state on this public forum your intentions in detail or your next action,they Lbl ltd or rather snouts do monitor this forum and you are at risk of loosing your vehicle sooner rather than later if at all.:rolleyes:

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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@actionblusox:

 

Again it may be unlawful in many ways but it has a purpose as in my post, i suppose it's there way of an insurance as nobody will touch a vehicle with an interest upon it.:o

 

With the documents i have here it proves they register there interest very early in the loan application stage, and again the same applies as to wehter a HPI check reveals any lien upon your vehicle beforehand.:!:

 

As with all if not most business in UK they do what they want and getting away with it is the norm.:?:

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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If I were in your shoes I would do a HPI check myself to make absolutely sure they have secured the loan against your car. You can do it online and it costs £20. At least that way you can be sure of the actual situation.

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

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I don't know about the company you used as I've only ever used HPI themselves. The reason I said to do it is that I have read on several forums, and many posts on this site, that the loan from LLB is not secured on your vehicle and that is why they ask you for the V5. If the loan was secured they would NOT need this as it does not prove ownership. Search around this site a bit more and you may find the information I found.

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

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@LondonPam:

 

Have you had any dealings with Lbl ltd? ie:A cash loan and if you search a bit further you will find information on as to wether loan(s) can be secured or even furnished as such on such a document as a DVLA V5 (A logbook) or even legal to do so!.:o

 

Hence the need to register there interest with HPI as the "Logbook" only proves the registered keeper not the owner, "Well we own the vehicle as we have possesion of the "V5 Logbook" does'nt quite work does it? bill of sale/lien comes next and carrys just about the same wieght in legal terms nout. :?:

 

When things go wrong the person can expect a 3 pronged attack,1. An interest in the vehicle with HPI 2.We have possesion of the V5 Logbook. 3. We have a signed bill of sale/lien think about it?.

 

While you're at it take a look at the other company trading and still in existence "Autologbook loans" from there seek and you may find!.:D

CaLL Me On INTeRNeT CaLLS @ "NoBBY_ONLiNE":D

 

NB: Any advice given ?(if any) is given freely and without constraints,it and any information is based upon personal knowledge and personal experiences and/or views it should therefore only be regarded as advice and not a statement of the law, for that you should seek professional legal advice!.

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That's exactly why I am suggesting that they do a HPI check themselves. If the loan isn't secured against the car they are free to sell it and LLB can say what they like but they won't have the car.

Pam.

 

If anything I've said helps you then please feel free to tip my scales!

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