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What you are suffering with the carpet is called "wick back" and every time you self clean the carpets and make them wet, the underlying issue will come back. In fact making the carpet wet with home shampooing is the worst thing that you can do. If you call a professional carpet cleaner (not the cheapest in the book) they will be able to deal with it, but I fear that after this amount of time and the fact that the "underlay" is in fact another carpet, the best way is to cut out the under carpet and patch it with some "new underlay" that is the same thickness.

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almost Raydetinu should be 2nd October..

 

However I would not inform them that it is incorrect, so IF they do try to act on it, they will eventually find out and have to start again with another 2 months notice...

I am not a solicitor :!::!:

 

Most of my knowledge came from this site :-D:-D

 

If I have been helpful in any way at all .............. Please click my star..... :-(:-(

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