RBS Triton and Moorcroft with DLC RBS Credit card

[mikesmotor]

Hi

 

I'm not sure if I'm in the right place

but I would like to hear from anybody who has had any dealings with RBS Mint cards.

 

I've just had a verbal run with an induvidual who thought my statements about fraudulant application of charges to my account a great joke and actually laughed down the phone at me.

 

In frustration I hung up but I would appreciate some advice and support as to where to go to next.

 

Many Thanks

 

Mike

[demon_x_slash]

There's no point ringing them, do everything in writing. I think there is a Mint card forum in the Banking Section, hang on...

 

Yes, it comes under the RBS section. Have a read of peoples' threads in that section, it'll give you an idea of how Mint will react to a refund request.

 

_______________________________

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Click the scales if I've been useful!

[ASIIndustries]

Hi mikesmotor, yes i had that too, it is best to do it in writing to their head office which is RBS (Edinburgh)!

[Bookworm]

What do you mean "fraudulent"? Can you be more specific?

[mikesmotor]

They applied a late charge to my account when the payment was recieved a day early.

 

 

Incidently an RBS operative verbally admitted that this was a breach of the terms and conditions

but adopeted the attitude of 'couldn't care less'.

[Bookworm]

Right, sorry, I wasn't sure if you meant that s/one had made fraudulent purchases on your card.

 

In that case, I'll move your thread to the RBS forum, where you'll be with people with their own experiences of Mint, as you're in general consumer issues at the moment.

[mikesmotor]

I have an RBS credit card that I'm paying a set ammount off each month.

 

 

due to an error on my part last months didn't reach them.

 

 

They sent me the usual statement but I've just received a threatening letter from this Triton crowd

who I have discoveres is an internal arm of Natwest.

 

 

For their cheek I think I'm going to evoke the CCA 1974 rules and ask for a copy the credit agreement and see what does.

[BRIGADIER2JCS]

Trouble is those Triton letters are just

automatically chucked out at the slightest

error.

CCA is a good idea.

[mikesmotor]

HI All

 

Has anybody heard of Triton Credit Services and Green and CO solicitors they're supposed to be something to do with RBS and Natwest. I would be interested to know if anyone has had dealings with them and how they got on.

 

Regards

Mike

[BankFodder]

Try searching the forum for triton credit.

There are loads

[BRIGADIER2JCS]

All part of the collection team for RBS, no different from

any other debt collection mob.

[mikesmotor]

I recently have had issues with an organisation called Triton Credit who,

having failed to to comply with my CCA requst have passed it on to DLC.

 

I have done some research into them and it seems to be a very complicated organisation based in Brackley in Northants.

 

An organisation called Hillesden Securites appears to be a parent company but, and most strangely,

DLC claims to be part of the Faccenda Group also based in brackley who are poultry producers.

 

Has anybody any experience of DLC, I would be interested to know.

 

Regards

Mike

[dx100uk]

tell us the history of this debt please

 

do you already have a thread runnng on it?

 

sounds like you are on a phishing list

 

dx

[MARTIN3030]

Yes, they are part of the Faccenda (chicken company) Group!

[MARTIN3030]

Triton are part of the RBS group-its their collection arm.

 

Application / Licence Details

 

 

 

 

Licence Number:0176720

Licence Status:Current

 

 

 

Business NameCompany Registration Number The Royal Bank of Scotland PLCSC 90312

 

Public Notices:

 

 

 

Categories:

 

Consumer credit Consumer hire Credit brokerage Debt administration Debt collecting Provision of debt-counselling on a commercial basis

 

Right To Canvass Off Trade Premises:No

 

 

Trading Name(s) (Current):

 

Churchill Direct Debt Services Direct Line Direct Line Financial Services Direct Line One Account First Active Holts Loanline Loans From Churchill Lombard Direct Lombard Direct Mastercard Lombard Premier Lombard Trust & Savings Mint Natwest Mentor Services Tamarisk Debt Management TDM The One Account The Personal Insurance Service The Personal Loan Service The Personal Savings Service The Royal Bank of Scotland Mentor Services Triton Credit Services Unidebt Collections

[MARTIN3030]

tell us the history of this debt please

 

do you already have a thread runnng on it?

 

sounds like you are on a phishing list

 

dx

 

 

older thread here

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?126823-Triton-credit-services&p=3716587#post3716587

[dx100uk]

phishing trip

 

is this debt on your cra file?

 

see below

 

dx

[mikesmotor]

I wholly and utterly resent the implication that i'm on a phishing trip.

 

After recent incidents on this web site i have come to the conclusion that you lot are a bigger bunch of wasters than the credit colletion agencies.

 

Don't bother posting anything further because it will be just a waste of time, space and effort

[dx100uk]

no not you silly ... them!!

 

you are on a phishing list

 

they pass the debts around to each have a go at a different type of

letter to get you to admit the debt.

 

dx

[Old Cogger]

Phishing trip (list) - DCA do not know if you are the person they are trying to trace, so they send letters out to as many people with the same name in the hope the person they are trying to trace contacts them, = A Phishing Trip.

 

Not you personaly

[mikesmotor]

I've got a dispute running with RBS who sent it to Triton Credit.

 

I sent them a CCA s 74 request and thus far they haven't sent the correct documents.

 

This has now been sent on to Moorcroft Debt Recovery.

 

I sent the standard letter saying it should be returned to Triton but I've received a letter saying that RBS would like more details of the dispute in question!

 

Should I write back to Moorcroft or should I just let it stew,

 

any opinions would be welcome as long as they are reasonable.

 

Thanks

Mike

[maroondevo52]

Was it Moorcroft that told you RBS would like more details of the dispute in question ?

[mikesmotor]

Yes and seems strange as Moorcroft were the ones who contacted me by letter regarding the one and only dispute in question.

 

I suspect that this is because the documents sent by RBS are questionable at best regarding their genuineness (if there is such a word) and their validity.

 

Incidentally, this has been passed to a couple of other debt collectors in between times who have been sent the standard reply letters.

 

Mike

[maroondevo52]

What was the debt Mike ?

[mikesmotor]

Things with RBS have recently got a little complicated involving a document that they sent to me claiming to be a credit agreement for the credit card in dispute.

 

This document is clearly an altered application form that they tried to make look like an agreement.

 

I requested from DLC a copy of the original application form in order to clarify this matter,

 

this has, so far, been conspicuous by its absence and

 

 

I suggest that this is the reason for the matter to have been sent to Moorcroft

 

and their somewhat unusual reply to my letter telling them that this needs to be returned to Triton.

 

This is a bit long winded but summarizes the situation, I think!

 

Mike