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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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wonga deleted my cards that simple?


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I might have posted this twice sorry if this is the case as new here smile.png

I know on the 9th ov nov that i will not be able to make the payment due £1200 owed or to extend £260ish neither i can do

so being aware untill i have come up with a payment plan they might grab money from me and they having 3 bank account details of mine

i called them today and asked that they delete 2 of my bank card details from their systems, this they did, i also didnt tell them that at the end of next week i might well be defaulting i just said i only wanted one primary card with them

I left it a hr or so and called back and got i diff person and told him that i might default and asked what card/accounts they would try and take money from, he said he could only see one card account details and that would be the only one they would take money from

hmmm is this true, did they really delete my other two cards details??

also is it also better to wait untill ive defaulted then email them with a payment plan or start as soon as emailing them?

any help would be amazingly good smile.pngsmile.pngsmile.png

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From what i can gather they won't entertain a repayment plan until you have defaulted. So you prob have to wait until you default.

 

As for wonga deleting your cards, hmmm, maybe, but don't take any chances, put it in writing to your bank that they are to put a block on any payments that are requested by wonga, and do it for ALL of your accounts. As your payment date is so near, take the letter to the bank. You need to secure your money, open another account that wonga did not or do not have the details for and have your money go in there.

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ok oook slight update, haha phones Lloyds tsb today twice to get the "push payments from these payday lenders off my account and was told no no sir we cant do that, on the third call i mentioned the fsa and how banks must put the customers first and ooooH it seems that was the magic word hehe they promptly put me through to a debit card disputes guy over the phones and bam!! he couldnt be more helpful and cancelled them all yay i also set up a basic account just in case, also gone with a debt management company lol for only 200 pounds per month will wipe out nearly 1 thousand pounds a month i was paying out, anyone with bad debt i would advise a least looking at a debt management company, they do all the work, nothing for you to do simples*

Edited by ims21
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Harrington Brooks are no good, you are wasting your mney, they cannot wipe out nearly £1,000 of debt for a payment of £200 a month, it is not SIMPLES - it is STUPID, they also do not do everything.
. Well. We shall see, its easy to knock every debt company. For me its what i needed to do. I have 5 payday loans i cant poss deal with them all. Ive only heard good things about this company on forum sites. I didnt just select them at random. Im also aware that 200pounds seems low. I will update as the weeks go on
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For anyone reading this thread and contemplating using a fee paying Debt Management Company then DON'T. You don't need to.

 

They can do nothing for you that the free ones can't do and these bold claims about writing off debt are a nonsense.

 

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