@argoshelpers Faulty Shower Attachment - Potentially Dangerous!

[LaughingGirl]

Hi all.

 

My OH bought one of these from Argos a couple of months ago:

 

http://www.argos.co.uk/static/Product/partNumber/8331836.htm

 

Last night, my daughter was about to take a shower and the rubber fitting over the hot tap ruptured down the middle, covering her and pretty much the entire bathroom in hot (but thankfully not scalding) water.

 

Unfortunately, it doesn't look like my OH kept the receipt so I doubt that we can return it, but my main concern anyway is that Argos and the manufacturer are aware of the potential fault - if this had happened to someone elderly, the outcome could have been far more serious.

 

I'm not trying to scaremonger here - we checked all the reviews before purchasing, and it's obvious that this isn't a common occurrence! If there are any serial or batch numbers on the shower, I'd be more than happy to provide them if they are required for checks to be made.

[Nagasis]

If you have a bank or credit card statement showing the payment to argos then that will suffice. Theres no legal requirement to provide a receipt.

[blitz]

Indeed you just need proof of purchase, if its paid by card Argos will be able to trace the transaction. When going into Argos insist they file a HazNot form for the item (Which basically means it will be investigated by QC)