Chip & Signature cards

[stevetheboy]

I have a chip & signature card.

Whilst it often raises eybrows when using it, seldom does it cause problems. However, I have had some High Street retailers cause me problems...

 

Wilkinsons and Morrisons have insisted that a senior member of staff has to verify the signature. Not really a problem. (This seems to depend on the branch visited)

 

One branch of Maplins (Liverpool St station) informed me that it is company policy that I have to produce further forms of ID.

 

And the latest, PC world (T.C.R.) also refused to sell me a small item without giving them proof of ID.

 

Considering that they are obliged to accept C&P under the 2010Equalities Act, are they right to request ID?

[Nagasis]

Retailers are advised to perform security checks with chip and Sig cards as anyone could use it other wise .

Better than someone using it without you knowing I would imagine.

[stevetheboy]

Hi Nagasis,

 

I quite agree. However, I'm only being asked for ID as they don't understand what they were dealing with. For example, PC World/Curry's thought my card was damaged and the girl at checkout cancelled my transaction twice before summoning her superior!