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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Claimform from 'Blake Lapthorn' /Arrow Global old Mint debt **STAYED**


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You can admit to entering into an agreement [assuming you did?] but make no admission to terms or quantum, putting the claimant to strict proof within your defence of the terms, its compliance with the act, the calculation of the quantum of its claim etc.

 

Strike out....... you'll have plenty of opportunity to consider whether the time is right to make an application. I wouldn't consider making any application until you receipt directions post aq stage. sct is usually geared toward standard disclosure pre trial. 'If' it decides to continue after reading your defence there'll be an opportunity to request disclosure within the aq [cost free], whether the court agrees to specifics is another matter but there's no rush from your side.

 

If they step in with an app for sj in the meantime we can cross that bridge when we come to it.

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Should I go for either an 'embarrassed' defence (due to lack of disclosure form the solicitor) or a holding defence?

 

Your defence should answer each point of their claim, I suppose you could call it a holding defence in that you are denying or putting to proof much of the particulars until such time that the claimant discloses the documents at the crux of its case.

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It claims I owe 'arrow global', however I've never entered an agreement with arrow. So on these grounds should I deny ever having an agreement with arrow?

 

Sorry for the 'sporadic' responses, I'll be able to give this

My full attention around 5pm

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Put it to strict proof of the assignment [if any], plenty of ways to say it..... depends what you're happy with

 

The Defendant makes no admission as to the claimants averred assignment and puts the claimant to strict proof thereof

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It claims I owe 'arrow global', however I've never entered an agreement with arrow. So on these grounds should I deny ever having an agreement with arrow?

 

Sorry for the 'sporadic' responses, I'll be able to give this

My full attention around 5pm

 

You do have an account with Arrow Global they have bought the agreement with all rights and obligations so no you can't deny it.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

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Hi Mike,

 

Thank you so much for all of your help today, it's been very much appreciated. I've thumbed through various similar forums and drafted the following as my defence, any constructive criticism is gratefully appreciated.

 

I, Danson79 am the defendant in this action and make the following statement as a defence to the claim made by Arrow Global Guernsey Limited, R/O 20-22 Bedford Row, London WC1R 4JS.

 

2. Except where otherwise mentioned in this defence, I neither admit nor deny any allegation made in the Claimant’s Particulars of Claim and put the Claimant to strict proof thereof.

 

3. The Defendant notes that the Claimants' claim is not fully particularised and offers no cause for action and is thus eligible for a strike out under CPR 3.4.2 (a).

 

4. I deny ever having applied for or operated an account with Arrow Global Guernsey Limited.

 

5. The Claimant as failed to disclose appropriate documentation to support the Particulars of Claim, requested under CPR 31.14, which leaves the Defendant at a disadvantage and unable to plead effectively or at all.

 

6. The Defendant denies that they are indebted to the Claimant for the sum of £4K+ and puts the Claimant to strict proof of this sum.

 

7. As the Claimant has not provided proof of the debt or the sums claimed the Defendant denies the Claimants claim for interest pursuant to s.69 of the county court Act 1984.

AND the Defendant;

 

8. Seeks an order that the Claimant’s action is struck out under CPR 3.4.2 (a), or otherwise dismissed, on the grounds that any claim cannot succeed and that the Claimant do pay the Defendant’s costs incurred in defending this action.

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Hi Brig,

 

i'll remove it if you think it could do more harm than good.

 

I, D79l am the defendant in this action and make the following statement as a defence to the claim made by Arrow Global Guernsey Limited, R/O 20-22 Bedford Row, London WC1R 4JS.

 

2. Except where otherwise mentioned in this defence, I neither admit nor deny any allegation made in the Claimant’s Particulars of Claim and put the Claimant to strict proof thereof.

 

3. The Defendant notes that the Claimants' claim is not fully particularised and offers no cause for action and is thus eligible for a strike out under CPR 3.4.2 (a).

 

4. The Claimant as failed to disclose appropriate documentation to support the Particulars of Claim, requested under CPR 31.14, which leaves the Defendant at a disadvantage and unable to plead effectively or at all.

 

5. The Defendant denies that they are indebted to the Claimant for the sum of £4k+ and puts the Claimant to strict proof of this sum.

 

6. As the Claimant has not provided proof of the debt or the sums claimed the Defendant denies the Claimants claim for interest pursuant to s.69 of the county court Act 1984.

AND the Defendant;

 

7. Seeks an order that the Claimant’s action is struck out under CPR 3.4.2 (a), or otherwise dismissed, on the grounds that any claim cannot succeed and that the Claimant do pay the Defendant’s costs incurred in defending this action.

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I think it would be best it weakens the defence as even AG and associates no they can't start litigation if they don't own the debt.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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That makes sense. Referring back to the POC, it also clearly states it was an RBS debt.

 

I've been reading similar threads, trying to figure out what makes a good defense. I've seen a few mentioning that in a case - like mine - where the documentation referred to in the POC hasn't been sent despite a CPR request, to go for a 'short' defense, like this:

 

1) the Defendant is unable to plead due to the Claimants failure to comply with its CPR 31.14 duties in disclosing documents

2) The Defendant is embarrassed at the lack of detail within the claimants claim and therefore cannot plead due to the Claimants ongoing failures

3) The Defendant reserves the right to amend this defence and intends to make an application to the court for an order compelling disclosure

 

Any advice for or against?

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Danson

 

Some ideas for you below, adjust, amend or whatever you feel is right over the next couple of days

 

 

1. I am the Defendant in this case and make the following statement in defence. Except where otherwise mentioned in this defence I make no admission to any averred cause stated in the Claimant’s Particulars of Claim and put the Claimant to strict proof thereof.

 

2. The Particulars of Claim fail to disclose an adequate statement of facts relating to or preceding the averred cause of action.

Civil Procedure Rule 16.5(4) prescribes that it is expected the Claimant prove the allegation that the money is owed.

 

3. The Claimant has failed to disclose appropriate documentation to support the Particulars of its Claim, not limited to but including;

a) The nature of the agreement it refers to

b) The method it calculated quantum of its claim including those sums averred outstanding.

c) The purported terms of the agreement that it cites in its Particulars of Claim, and which appear to form the

basis upon which these proceedings have been brought.

d) Both the scope and nature of any default

e) The date of averred assignment and notice provided thereto

 

4. Prior the the Claimant filing its claim I had previously corresponded with the averred assignor;

a) At xx date a request pursuant to the CCA 1974 was served upon it, RBS denied relief and retained the statutory fee

b) At xx date a request pursuant to the DPA 1998 was served upon it, RBS denied relief and retained the statutory fee

 

5. At xx date those matters at 4 were brought to the attention of the Claimant, its response at 31st August 2012 was xxxxxxxxxxxx

 

6. At xx date it revoked [without notice] its statement at 5 and proceeded to file the claim

 

7. At xx date a request was served pursuant to CPR 31.14 for disclosure of documentation the Claimant seeks to form its case upon.

The Claimant continues to deny relief to same

 

8. Further, by reason of the fact that there remains no document disclosed or evidenced which has been signed by the Defendant containing a correct statement of the amount of the credit under the Agreement, and by reason of Section 127(3) of the Act, the Court has no power to make an enforcement order in respect of the Agreement because a term stating the amount of the credit is a prescribed term for the purposes of Sections 61(1)(a) and 127(3), prescribed by the Consumer Credit (Agreements) Regulations 1983, regulation 6(1) and paragraph 2 of Schedule 6.

 

9. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to relief as claimed.

Edited by Mike_hawk
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Lots of people can't open my links. Let me try again!

 

Try it now

 

I remember the thread but I'm buggered if I can find it now.... 'embarrassed defences and problems with them'

 

Are you trying to post the link from your cache memory?

 

Try logging off, refresh the page, copy the addy bar and log back in again before pasting & posting......... failing that ask dx to have a go :-)

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:nono: Good morning Mr T

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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