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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hfc ppi from 2002


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hello, this is my first post here, so there will probably be mistakes along the way but I'll try my best.

 

I recently sent a SAR to hfc, this was replied to by them on 17/08/12 but not actually franked by them till the 22/08/12

and was received by myself today (my letter was dated and sent on the 10/08/12 and was signed for by them the next day.

 

the letter says they need proof of my identity in form of copy of driving licence or passport,

they also returned my £10 cheque and said once they have received a resubmitted claim with the extra info,

their 40 days will start, is this right??

 

I no longer live at the address that I lived at when I had the loans with them

(1 to pay off another of their loans by the looks of things)

and I believe this is why I will probably have to supply them with the above, again, is this why??

 

they also put a line in that said "details of any account which has been closed over six years may no longer be held on our systems"

 

I do have some paper work with relation to my loans that I had,

but only found it last week, after I was given some personal belongings my mum found in her loft,

unfortunately it isnt a great deal of paper work, though

 

I can tell that i had what appears to be two loans, the second paying off the first, with ppi on both,

and also health and life insurance on the second loan, it was a four year loan,

which I paid off after only 6 months as my mum was horrified when she saw the 31%apr and £28.48 a month ppi payments!

 

I am going to continue to pursue these people as even my mum can remember how horrible they were to deal with,

and I remember being told that if I didn't take all the extras with the loan I wouldn't get the loan approved, ahhhh to be young and naive again!!

 

that's all I can think of for now!

 

i will post up my loan details if anyone thinks that would help?

 

thanks

 

Tony

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typical HFC MO and reply

 

 

you were fleeced blind as were 100'000's people by them.

 

just resend the SAR & the Payment.

 

aong with a current util bill

and a list of old addreses.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hi I don't have any utility bills as I was made bankrupt in 2007, I was discharged in may 2008, since then I've been strangely debt free lol, (this debt was paid in full by me, long before I went bankrupt!)

 

I will list every single one of my previous address for the last ten years!

 

thanks

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i think you only need the ones associated to the accounts time

 

you MUST have say a CTAX bill with you name or something 'offcial' to send them.

 

ref your current address

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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bank letter will do

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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