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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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can I check this with Caggers please?


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Emailed Wonga asking them to accept a F&F in return for my default being marked as satisfied. Got this in return

 

 

Dear Lorna,

 

Thanks for your recent settlement offer on your outstanding loan.

 

Our aim is always to help you settle your loan as quickly as possible and we appreciate your willingness to work with us.

 

We can confirm that a reduced settlement figure of *** to be made by 10 September 2012- would be acceptable to close the account. You can make this payment by calling us on 020 7138 8331 or by repaying at My Account at Wonga.com.

 

Please inform us once this payment has been made so we can update your account along with updating the relevant credit bureaus showing your account as Satisfied.

 

 

 

We look forward to your contact and getting this matter resolved as soon as possible.

 

Kind regards,

 

 

To me it is done and dusted and they will mark my file as satisfied, I just want to double check with a third party before I actually put the money in their bank account today.

 

 

Thanks guys. I really appreciate this forum, its helped me immeasurably.

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confirm the account WILL be marked satified/settled

 

and NOT

partial settlement.

 

if thats so , then IMHO its a go,

 

i'd also mention late payment markers too.

 

are there any?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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It had a couple, then went to default :( I shall email them in the morning saying I want their assurance it is fully satisfied. Sounds ironic I suppose but now I have the money sat there to pay off my creditors I'm getting peed off few of them are acknowledging I want to give them money!!

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Just a quick update... they did confirm that they would be removing the default/marking my file as satisfied (bit of an oxymoron but as long as it is marked Satisfied at this point in time its all I care about) and closing the account, plus they have contacted the CRAs and that should be updated within the next 5 days.

 

In fairness to Wonga after they finally got their fingers out, this was all taken care of within a day - about 2 hours after I emailed them confirmation I had two emails of payment acknowledgement (one automatic, the other saying the aforementioned).

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